eHarmony

eHarmony

Passé en revue le : 12 février 2021

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Mozilla a effectué 6 heures de recherches
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L’avis de Mozilla :

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Vote du public : Moyennement flippant

According to their website, every 14 minutes someone finds love on eHarmony. Every 14 minutes, people! This is curious because while you can sign up to eHarmony for free, you can't view pictures or do much more without paying for the premium features. And the shortest subscription you can get with eHarmony is for six months. Maybe someone finds love on eHarmony every 14 minutes, after spending six months looking? Launched in 2000, eHarmony has been around the online dating game for a while and today is targeted more towards serious matchmaking than casual hookups. They have really leaned into the use of artificial intelligence to help people find love, for better or worse. They even analyze your chats and online behavior to send suggestions to help you meet the 'right' people, at the 'right' time. Nothing creepy about that, right?

Que pourrait-il se passer en cas de problème ?

eHarmony seems to be one the better mainstream dating app when it comes to privacy and security. Unfortunately, that's not saying a whole lot. eHarmony is targeted at serious people seeking long-term relationships, and it's no small commitment to sign up. Users must complete personality tests and compatibility quizzes and provide a whole lot of detailed personal information when they sign-up, including yearly income, number of children, and ethnicity. All this data and more--things like what types of profiles you spend the most time on and what sorts of photos you upload-- is used by eHarmony and their artificial intelligence algorithms to match you to the people they think will be right for you. Could there be bias in their algorithms keeping you from seeing certain types of people? It seems plausible given they ask people to provide information like ethnicity, religion, and personal values. The good thing is, eHarmony has a pretty decent track record of protecting all the personal information they collect on their users. They did have a couple of data breaches back in 2011 and 2012, but have since seemed to tighten their security. They do use some of this personal data to target you with lots of advertisements and perhaps shares some with third parties for the same. We will also add, eHarmony has one of the worst written privacy policies we've seen. Not only does it have spelling and grammar mistakes, but also at one point refers to the wrong company. Which begs the question, would you trust your sensitive data to a dating app that can't even write their own privacy policy error free? We wouldn't.

  • mobile

Ce produit peut-il m’espionner ? informations

Caméra

Appareil : Ne s’applique pas

Application : Oui

Microphone

Appareil : Ne s’applique pas

Application : Oui

Piste la géolocalisation

Appareil : Ne s’applique pas

Application : Oui

Que peut-on utiliser pour s’inscrire ?

Quelles données l’entreprise collecte-t-elle ?

Comment l’entreprise utilise-t-elle les données ?

eHarmony's Privacy Policy does not explicitly state whether or not it sells user data. The company does process personal data for the purposes of advertising. However, it is unclear whether eHarmony shares personal or aggregated data for advertising and analytics purposes with third parties.

Comment pouvez-vous contrôler vos données ?

Users can request to access, rectify, port and erase their data by emailing [email protected]

Quel est l’historique de l’entreprise en matière de protection des données des utilisateurs et utilisatrices ?

Moyen

While eHarmony had data breaches in 2011 and 2012, there are no known data breaches in the past two years.

Ce produit peut-il être utilisé hors connexion ?

Non

Informations relatives à la vie privée accessibles et compréhensibles ?

Non

eHarmony's privacy policy is pretty poorly written. Not only does it have spelling and grammar mistakes, but also at some point refers to 'Parship' rather than 'eharmony'.

Liens vers les informations concernant la vie privée

Ce produit respecte-t-il nos critères élémentaires de sécurité ? informations

Oui

Chiffrement

Oui

Mot de passe robuste

Oui

Password requires 8 characters, letters as well as a number or special character.

Mises à jour de sécurité

Oui

Gestion des vulnérabilités

Oui

eharmony takes part in a bug bounty program: https://hackerone.com/eharmony

Politique de confidentialité

Oui

Le produit utilise-t-il une IA ? informations

Oui

Researching eHarmony and AI yielded a number of articles, including on the different ways eharmony uses AI to increase matches, analyzing people's chat and online behavior to send suggestions. Also, eHarmony collaborates with research institutes on the intersection of AI and love. This is all very good. There still is a lack of transparency into how eHarmony's AI works and whether it could potentially inject bias into matches.

Cette IA est-elle non digne de confiance ?

Impossible à déterminer

Quel genre de décisions l’IA prend-elle à votre sujet ou pour vous ?

L’entreprise est-elle transparente sur le fonctionnement de l’IA ?

Non

Les fonctionnalités de l’IA peuvent-elles être contrôlées par l’utilisateur ou l’utilisatrice ?

Impossible à déterminer

*confidentialité non incluse

Pour aller plus loin

  • eHarmony: How machine learning is leading to better and longer-lasting love matches
    CMO
  • How To Protect Your Privacy On eHarmony.com Advice
    Dating Site Reviews
  • The future of dating report 2018: smart devices will predict if your relationship is on the rocks
    eHarmony
  • Match.com learns that encryption alone isn't enough
    Computer World

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