According to their website, every 14 minutes someone finds love on eHarmony. Every 14 minutes, people! This is curious because while you can sign up to eHarmony for free, you can't view pictures or do much more without paying for the premium features. And the shortest subscription you can get with eHarmony is for six months. Maybe someone finds love on eHarmony every 14 minutes, after spending six months looking? Launched in 2000, eHarmony has been around the online dating game for a while and today is targeted more towards serious matchmaking than casual hookups. They have really leaned into the use of artificial intelligence to help people find love, for better or worse. They even analyze your chats and online behavior to send suggestions to help you meet the 'right' people, at the 'right' time. Nothing creepy about that, right?
Que pourrait-il se passer en cas de problème ?
eHarmony seems to be one the better mainstream dating app when it comes to privacy and security. Unfortunately, that's not saying a whole lot. eHarmony is targeted at serious people seeking long-term relationships, and it's no small commitment to sign up. Users must complete personality tests and compatibility quizzes and provide a whole lot of detailed personal information when they sign-up, including yearly income, number of children, and ethnicity. All this data and more--things like what types of profiles you spend the most time on and what sorts of photos you upload-- is used by eHarmony and their artificial intelligence algorithms to match you to the people they think will be right for you. Could there be bias in their algorithms keeping you from seeing certain types of people? It seems plausible given they ask people to provide information like ethnicity, religion, and personal values. The good thing is, eHarmony has a pretty decent track record of protecting all the personal information they collect on their users. They did have a couple of data breaches back in 2011 and 2012, but have since seemed to tighten their security. They do use some of this personal data to target you with lots of advertisements and perhaps shares some with third parties for the same. We will also add, eHarmony has one of the worst written privacy policies we've seen. Not only does it have spelling and grammar mistakes, but also at one point refers to the wrong company. Which begs the question, would you trust your sensitive data to a dating app that can't even write their own privacy policy error free? We wouldn't.
Ce produit peut-il m’espionner ?
Caméra
Appareil : Ne s’applique pas
Application : Oui
Microphone
Appareil : Ne s’applique pas
Application : Oui
Piste la géolocalisation
Appareil : Ne s’applique pas
Application : Oui
Que peut-on utiliser pour s’inscrire ?
Adresse e-mail
Oui
Téléphone
Non
Compte tiers
Oui
Quelles données l’entreprise collecte-t-elle ?
Personnelles
Full name (required), date of birth (required), photos (optional), gender (required), sexual preference (required), residence/postal code (required), country of residence (required), number of children (required), marital status (required), education level (required), occupation (required), annual income (required), ethnicity (required), as well as descriptions about a user’s personal values and preferences (required), appearance, and any other characteristics that are relevant for us to personality profile and to recommend potential partners. In addition, users' information that have been provided when answering eharmony’s “compatibility quiz." Collects data on ethnicity and allows premium users to filter for it.
Corporelles
Height (necessary)
Sociales
eHarmony is not clear on what data they collect from Facebook, as they simply say that they will collect from Facebook the relevant data for your sign-in process but nothing on any other data in addition to your email address and password. Noteworthy, eharmony will not transfer data to social media companies.
Comment l’entreprise utilise-t-elle les données ?
Comment pouvez-vous contrôler vos données ?
Quel est l’historique de l’entreprise en matière de protection des données des utilisateurs et utilisatrices ?
While eHarmony had data breaches in 2011 and 2012, there are no known data breaches in the past two years.
Ce produit peut-il être utilisé hors connexion ?
Informations relatives à la vie privée accessibles et compréhensibles ?
eHarmony's privacy policy is pretty poorly written. Not only does it have spelling and grammar mistakes, but also at some point refers to 'Parship' rather than 'eharmony'.
Liens vers les informations concernant la vie privée
Ce produit respecte-t-il nos critères élémentaires de sécurité ?
Chiffrement
Mot de passe robuste
Password requires 8 characters, letters as well as a number or special character.
Mises à jour de sécurité
Gestion des vulnérabilités
eharmony takes part in a bug bounty program: https://hackerone.com/eharmony
Politique de confidentialité
Le produit utilise-t-il une IA ?
Researching eHarmony and AI yielded a number of articles, including on the different ways eharmony uses AI to increase matches, analyzing people's chat and online behavior to send suggestions. Also, eHarmony collaborates with research institutes on the intersection of AI and love. This is all very good. There still is a lack of transparency into how eHarmony's AI works and whether it could potentially inject bias into matches.
Cette IA est-elle non digne de confiance ?
Quel genre de décisions l’IA prend-elle à votre sujet ou pour vous ?
L’entreprise est-elle transparente sur le fonctionnement de l’IA ?
Les fonctionnalités de l’IA peuvent-elles être contrôlées par l’utilisateur ou l’utilisatrice ?
Pour aller plus loin
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eHarmony: How machine learning is leading to better and longer-lasting love matchesCMO
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How To Protect Your Privacy On eHarmony.com AdviceDating Site Reviews
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The future of dating report 2018: smart devices will predict if your relationship is on the rockseHarmony
-
Match.com learns that encryption alone isn't enoughComputer World
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