Schlage Smart Locks

Schlage Smart Locks

Schlage
Wi-Fi Bluetooth

Review date: Nov. 8, 2021

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Mozilla says

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People voted: Somewhat creepy

Smart locks from Schlage use Bluetooth connection to open your door when you' are nearby (about 30 feet or so) or an optional WiFi connection so you can open your door from just about anywhere. Sitting in traffic and need to let your dog walker in? Just open the app and unlock the door. It also works with Alexa and Google Assistant, so you don't even need to get up to unlock your door when you're at home anymore. Just shout, "Hey Google, open up" and boom, your door will unlock. It's also got a keypad so you can give a passcode to that date you met online, and then change that passcode if things don't go well. Handy.

What could happen if something goes wrong?

Smart locks are one of those connected devices that seem to worry lots of people. The pros: They offer a lot of convenience with multiple ways to unlock the door to your home, a way to track who comes and goes from your home, they can allow you give out a keypad number to people like a babysitter and then revoke that when they no longer need access, and they can help you make sure you locked your front door when your anxiety kicks in on vacation. The cons: They can be vulnerable to any number of things such as power outages, lost or compromised phones, ransomware attacks on the company who made your lock, product security vulnerabilities, WiFi and/or Bluetooth vulnerabilities, home hub vulnerabilities, bad software updates, data leaks, and more.

With all that said, how does Schlage’s smart locks stack up? We found no known secruity breaches with Schalge’s smart locks or with Schlage as a company. That doesn’t mean these locks couldn’t be hacked or vulnerable in the future. But it is good that we didn’t find any major vulnerabilities to date. To help protect yourself, it’s always smart to follow Schlage’s own six best practices for keeping your smart lock safe.

On the privacy side of things, Schlage seems pretty good. There’s nothing in Schlage’’s privacy policy that worries us overly much. We like that they do not sell your personal information. They say they can share de-identified or aggregated information with third parties, which is pretty common and not too worrisome. Although it’s a good time to remind you that it’s been found to be pretty easy to de-anonymize some types of data and track down an individual’s patterns, especially with location data. And they do some targeted advertising with data they collect. This isn’t great, but it’s also pretty normal in our digital ad economy and nothing stands out with Schlage that concerns us too much. Just be careful with what you share with third parties such as Alexa or Google Assistant as they can collect data on you too.

Tips to protect yourself

  • Follow Schlage's 6 best practices to keep your smart lock safe
  • Check out tips to ensure your smart lock safety
  • Maintain a strong door
  • Choose a secure access code
  • Check the privacy settings of third parties, if you use them
  • mobile

Can it snoop on me? information

Camera

Device: No

App: No

Microphone

Device: No

App: No

Tracks location

Device: No

App: Yes

What can be used to sign up?

What data does the company collect?

How does the company use this data?

Schlage does not sell personal data. They can share data with consent, or in de-identified form for advertisement purposes.

How can you control your data?

In general, Schlage does not retain personal data for longer than is required or appropriate for the purposes for which it was collected, unless a longer or shorter period is necessary for legal obligations, or customs of the industry, or to defend a legal claim, or to comply with legal, accounting, regulatory or reporting requirements, and consistent with applicable law. No clear retention details or ways to delete data are provided.

What is the company’s known track record of protecting users’ data?

Average

No known incidents in the last 3 years.

Can this product be used offline?

Yes

User-friendly privacy information?

No

Links to privacy information

Does this product meet our Minimum Security Standards? information

Yes

Encryption

Yes

Strong password

N/A

Access code is required on the lock keypad.

Security updates

Yes

Manages vulnerabilities

Yes

Privacy policy

Yes

Does the product use AI? information

No

*Privacy Not Included

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