Smart locks from Schlage use Bluetooth connection to open your door when you' are nearby (about 30 feet or so) or an optional WiFi connection so you can open your door from just about anywhere. Sitting in traffic and need to let your dog walker in? Just open the app and unlock the door. It also works with Alexa and Google Assistant, so you don't even need to get up to unlock your door when you're at home anymore. Just shout, "Hey Google, open up" and boom, your door will unlock. It's also got a keypad so you can give a passcode to that date you met online, and then change that passcode if things don't go well. Handy.
What could happen if something goes wrong?
Smart locks are one of those connected devices that seem to worry lots of people. The pros: They offer a lot of convenience with multiple ways to unlock the door to your home, a way to track who comes and goes from your home, they can allow you give out a keypad number to people like a babysitter and then revoke that when they no longer need access, and they can help you make sure you locked your front door when your anxiety kicks in on vacation. The cons: They can be vulnerable to any number of things such as power outages, lost or compromised phones, ransomware attacks on the company who made your lock, product security vulnerabilities, WiFi and/or Bluetooth vulnerabilities, home hub vulnerabilities, bad software updates, data leaks, and more.
With all that said, how does Schlage’s smart locks stack up? We found no known secruity breaches with Schalge’s smart locks or with Schlage as a company. That doesn’t mean these locks couldn’t be hacked or vulnerable in the future. But it is good that we didn’t find any major vulnerabilities to date. To help protect yourself, it’s always smart to follow Schlage’s own six best practices for keeping your smart lock safe.
On the privacy side of things, Schlage seems pretty good. There’s nothing in Schlage’’s privacy policy that worries us overly much. We like that they do not sell your personal information. They say they can share de-identified or aggregated information with third parties, which is pretty common and not too worrisome. Although it’s a good time to remind you that it’s been found to be pretty easy to de-anonymize some types of data and track down an individual’s patterns, especially with location data. And they do some targeted advertising with data they collect. This isn’t great, but it’s also pretty normal in our digital ad economy and nothing stands out with Schlage that concerns us too much. Just be careful with what you share with third parties such as Alexa or Google Assistant as they can collect data on you too.
Tips to protect yourself
- Follow Schlage's 6 best practices to keep your smart lock safe
- Check out tips to ensure your smart lock safety
- Maintain a strong door
- Choose a secure access code
- Check the privacy settings of third parties, if you use them
Can it snoop on me?
Camera
Device: No
App: No
Microphone
Device: No
App: No
Tracks location
Device: No
App: Yes
What can be used to sign up?
Yes
Phone
No
Third-party account
No
What data does the company collect?
Personal
Name, email, location
Body related
Social
How does the company use this data?
How can you control your data?
What is the company’s known track record of protecting users’ data?
No known incidents in the last 3 years.
Can this product be used offline?
User-friendly privacy information?
Links to privacy information
Does this product meet our Minimum Security Standards?
Encryption
Strong password
Access code is required on the lock keypad.
Security updates
Manages vulnerabilities
Privacy policy
Dive Deeper
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6 best practices to keep your smart lock safe and secureSchlage
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Can Smart Locks Be Hacked? And How to Prevent ItDIY Smart Home Solutions
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The Best Smart LocksNew York Times
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Should I get a smart lock? The pros and cons of going digital on your doorUSA Today
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Use A Smart Lock? Get In The Sea, 73% Of Security Professionals SayForbes
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Best Smart Locks of 2021Consumer Reports
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The Best Smart Locks for 2021PC Mag
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