Wyze Lock

Wyze Lock

Wyze
Wi-Fi Bluetooth

Review date: Nov. 8, 2021

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Mozilla says

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People voted: A little creepy

Wyze, that Seattle-based company known for making super affordable home security cameras now also makes an affordable smart lock. The basic lock comes with the ability to lock and unlock your door from nearby over Bluetooth while still being able to use your regular door key if you want. You can also add a keypad and WiFi access with their WiFi Lock Gateway, both of which cost extra. If you add the WiFi access, Google and Alexa can help lock your doors from your bed or your backyard. And the Wyze app can let you see who locked and unlocked your door and when.

What could happen if something goes wrong?

Smart locks are one of those connected devices that seem to worry lots of people. The pros: They offer a lot of convenience with multiple ways to unlock the door to your home, a way to track who comes and goes from your home, they can allow you give out a keypad number to people like a babysitter and then revoke that when they no longer need access, and they can help you make sure you locked your front door when your anxiety kicks in on vacation. The cons: They can be vulnerable to any number of things such as power outages, lost or compromised phones, ransomware attacks on the company who made your lock, product security vulnerabilities, WiFi and/or Bluetooth vulnerabilities, home hub vulnerabilities, bad software updates, data leaks, and more.

With all that said, how does Wyze Smart Lock stack up? This lock operates over Bluetooth, so you need to be within about 10 feet to lock or unlock it using your phone. You can get the Wyze Lock Gateway to enable WiFi access too. We found no known security breaches of Wyze’s smart lock. However, in December 2019, Wyze suffered a huge data leak that exposed the personal information of 2.4 million security camera users when they left a database unprotected for 22 days. That is not good, not good at all. Fortunately, Wyze jumped on fixing their epic goof, which is what you want to see when something like this happens.

On the privacy side of things, Wyze seems pretty good. There’s nothing in Wyze’s privacy policy that worries us overly much. We like that Wyze does not sell your personal information. They say they can share de-identified or aggregated information with third parties, which is pretty common and not too worrisome. Although it’s a good time to remind you that it’s been found to be pretty easy to de-anonymize some types of data and track down an individual’s patterns, especially with location data. And they do some targeted advertising with data they collect. This isn’t great, but it’s also pretty normal in our digital ad economy and nothing stands out with Wyze that concerns us too much. Just be careful with what you share with third parties such as Alexa or Google Assistant as they can collect data on you too.

Tips to protect yourself

  • Check out tips to ensure your smart lock safety
  • Maintain a strong door
  • Choose a secure access code
  • Set up two-factor authentication
mobile Privacy warning Security A.I.

Can it snoop on me? information

Camera

Device: No

App: Yes

Microphone

Device: No

App: Yes

Tracks location

Device: No

App: Yes

What can be used to sign up?

What data does the company collect?

How does the company use this data?

Wyze does not sell your personal information. However, Wyze may share aggregated or de-identified information with third parties, under your consent. Wyze also uses your data to target advertisement.

How can you control your data?

You can request that data be deleted. Wyze may still retain cached or archived copies of information about you for a certain period of time.

What is the company’s known track record of protecting users’ data?

Needs Improvement

In 2019, a massive leak happened at Wyze, exposing information from 2.4M customers. To Wyze’s credit, it has been very detailed in describing what happened, when, why, how, and what the company is doing about it.

Can this product be used offline?

Yes

User-friendly privacy information?

No

Links to privacy information

Does this product meet our Minimum Security Standards? information

Yes

Encryption

Yes

128-bit encryption

Strong password

N/A

Security updates

Yes

Manages vulnerabilities

Yes

You can submit security vulnerabilities to Wyze: https://wyze.com/security-report

Privacy policy

Yes

Does the product use AI? information

No

*privacy not included

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