Sony $399.99 - $499.99
Wi-Fi Bluetooth

Review date: 11/02/2020

Sony's long-awaited next-gen console is finally here (for those lucky few who were able to get one). The new PS5 comes in both a regular edition with a disc drive and the cheaper digital edition without the drive. Beefed up power and high-quality graphical output will make games like Horizon Forbidden West, Marvel's Spiderman: Miles Morales, Gran Turismo 7, and more fun, fast, and beautiful. Here's hoping the rest of us can eventually buy one of these soon.

What could happen if something goes wrong

First off, SET UP TWO-FACTOR AUTHENTICATION! If you don't set up two-factor authentication, someone could hack into your PlayStation account and buy a bunch of games on your credit card. That could get expensive. And new to the PS5, Sony will now be recording all Voice Chats in order to combat abuse during online gaming. Users experiencing abuse can submit recordings--no more than 40 seconds--of abusive voice interactions to Sony for review. There will be no way to opt out of this. Which is fine, because something needs to be done about abuse in online game. Just know, if you use the Voice Chat features on the new PS5 you are being recorded at all times. Finally, be aware that Sony may share your personal information with advertising and promotional partners. And when you play games from other companies on the platform, you may share your data with those third parties.


Can it snoop on me?


Device: No

App: Yes


Device: Yes

App: Yes

Tracks Location

Device: Yes

App: No

What is required to sign up?

What data does it collect?

How can you control your data?

You can request that your data be deleted, but data may still be retained for legal, accounting, business continuity (backup), anti-fraud and community reasons. Users won't be able to opt-out of Voice Chat recording.

What is the company’s known track record for protecting users’ data?


No known incidents in the last 2 years.

Can this product be used offline?


User friendly privacy information?


Links to privacy information


Does this product meet our Minimum Security Standards?




Uses encryption in transit and at rest.

Strong password


You need a strong password to access your PlayStation Network account. You can set up a passcode for your PlayStation device.

Security updates


Manages vulnerabilities


Sony has a bug bounty program, which means that anyone who finds a security issue and discloses it responsibly may get paid.

Privacy policy


A parent can control their child's ability to post or view user-generated content, including photos, videos, drawings, and content imported from outside sources (any of which might contain personal information) through the user-generated content control.

Artificial Intelligence

Does the product use AI?


Does the AI use your personal data to make decisions about you?


Does the company allow users to see how the AI works?

Can’t Determine

Sony has launched a new AI R&D division that will cover gaming. It was also reported that Sony was using AI to create soundtracks that react to how you play.

Company contact info

Phone Number

(800) 345-7669






PS5 won’t actively monitor or listen to your voice chat, Sony says
Owen S. Good
Sony has published new details about the PlayStation 5’s recording of voice chats, after the company appeared to be caught flat-footed earlier this week when it released the latest PlayStation 4 system software update and users caught wind of the feature unexpectedly.
Sony's AI-created PS5 soundtracks could react to your playstyle and emotions
Michael Hicks
Sony already promised that the PS5 will revolutionize gaming sound with its built-in 3D audio processing unit. Now it appears Sony's next move is to develop AI-powered game soundtracks that react to how you play, or to your emotions, and change the music accordingly.
Sony establishes AI R&D division
James Batchelor
Sony Corporation has established a new business called Sony AI. The division will be dedicated to research and development for artificial intelligence, with the mission of "[unleashing] human imagination and creativity with AI.


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