
Warning: *privacy not included with this product
Launched in 1995, Match.com is one of the oldest dating sites still going and has over 20 million users in 24 countries. Match is a pretty standard dating app. You build a profile, search for matches, all the typical dating app stuff. They do offer one pretty unique feature -- your own personal "wingwoman" called Lara. Lara is an "artificial intelligence dating coach" chatbot there to (hopefully) help you find the one. She will send you a match, tell you where you should go on a date, what you should wear on that date, and even give you her ideas for how to start the conversation. Yeah, an AI chatbot exists to tell you how to start a conversation on your first date. What could go wrong? Match is also part of the Match Group, which owns a whole portfolio of dating sites including Tinder, OKCupid, Hinge, Plenty of Fish, and more. You have the option to send your profile to one of Match's sister sites to increase your chances at finding love. Match is free to sign up and use, but if you want to message people who catch your eye that requires paying for the premium features.
What could happen if something goes wrong?
The Match Group, which owns Match and about 45 other dating sites like Tinder, OK Cupid, Hinge, and Plenty of Fish, owns about 25% of the dating app market share. When you sign up with one of these dating sites, the Match Group privacy policy states they may share your personal information with any of the other Match Groups sites for what they say are non-commercial limited and critical purposes. Match was sued by the FTC in the United States for allegedly using misleading ads and deceptive email marketing tactics to get hundreds of thousands of Match users to pay for their services. While not directly privacy related, this does raise some red flags for users. Match collects a huge amount of data--everything from what you say in your chats to religion, ethnicity, even what you eat, and how many pets you have. And then there is Lara, the AI chatbot dating coach designed to help you find love and tell you what to wear on dates. Lara isn't the only AI Match uses to play online matchmaker. Match started using an algorithm back in 2010 to rate users based on their preferences. Without a lot of transparency into the algorithm, one concern when apps collect this information is it's hard to know how you might be matched and whether the apps have any potential bias. Finally, when you connect a social media account like Facebook to Match, both Facebook and the Match now potentially collect more information together. That's why we recommend users don't link your dating app to Facebook.
Can it snoop on me?
Camera
Device: N/A
App: Yes
Microphone
Device: N/A
App: Yes
Tracks location
Device: N/A
App: Yes
What can be used to sign up?
Yes
Phone
No
Third-party account
No
What data does the company collect?
Personal
Gender (required), gender preference (required), location (required), date of birth (required), first name (required), relationship preferenece (optional), have children (optional), want children (optional), education level (optional), body type (optional), smoking (optional), hair length (optional), ethnicity (optional), religion (optional), relationship status (optional), photo (minimum one), description (optional), music (optional), occupation (optional), little imperfections (optional), appearance (optional), income (optional), pets (optional), languages (optional), nationality (optional)style (optional), diet (optional), personality (optional), best feature (optional), romance (optional), interests (optional). Collects data on ethnicity and allows users to filter for it.
Body related
Height (optional), hair color (optional), eye color (optional), weight (optional),
Social
If a user connects their social media accounts, such as Facebook, to their dating profile, Match.com collects data from that social media account, such as Facebook. However, Match.com does not specify what data it collects and how it uses it.
How does the company use this data?
How can you control your data?
What is the company’s known track record of protecting users’ data?
The FTC alleged in September 2019 that Match.com used deceptive email marketing tactics to try and subscribe users to its service. In addition, Norwegian regulators started investigating Match Group properties, alleging the company shared personal user data with advertising companies in a way that may violate privacy laws.
Can this product be used offline?
User-friendly privacy information?
Pretty technical even though they claim to make it accessible.
Links to privacy information
Does this product meet our Minimum Security Standards?
Encryption
Strong password
A strong password is required with 8 characters, 1 upper, 1 lower and 1 number.
Security updates
Manages vulnerabilities
Match.com has a bug bounty program https://hackerone.com/match?type=team
Privacy policy
Match.com introduced algorithms in 2010 to rate its users and learning from users' preference to make recommendations. Spin forward a decade, Match.com recently released an AI Dating Chatbox aka a dating coach, called 'Lara', in collaboration with Google. Lara provides daily user matches, ideas for date locations, and dating advice on the basis of up to 50 personal factors (such as from conversation starters, to advice on what to wear, and tips on how to overcome nerves). Without a lot of transparency into the algorithm, one concern when apps collect this information is it's hard to know how you might be matched and whether the apps have any potential bias.
Is this AI untrustworthy?
What kind of decisions does the AI make about you or for you?
Is the company transparent about how the AI works?
Does the user have control over the AI features?
Dive Deeper
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Match may have misled users with messages from fake dating accountsVox
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Can we trust the Match Group cartel with our dating data?ProPrivacy
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FTC Sues Owner of Online Dating Service Match.com for Using Fake Love Interest Ads To Trick Consumers into Paying for a Match.com SubscriptionFederal Trade Commission
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Match launches UK’s first AI Dating Chatbot, Lara, on the Google AssistantMatch
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Your favorite dating site isn’t as private as you thinkVox
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Match, Tinder Swipe Right For Privacy Red Flags, Say ExpertsThreat Post
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Match.com learns that encryption alone isn't enoughComputer World
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Your favorite dating site isn’t as private as you thinkVox
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