Beoordelingsdatum: 8 september 2021


Mozilla zegt

Mensen stemden op: Een beetje griezelig

Webex is a video call app made by Cisco targeted at business users. It did beef up its free version when the pandemic hit in 2020. The free version offers up to 100 participants per call and meetings as long as 50 minutes. Webex offers the standard fare of video call app features – high quality video and audio, downloads on desktop or mobile app or access through a browser, screen sharing and recording, and the like. Webex is used by many healthcare businesses as it can be compliant with US HIPAA medical privacy laws. Cisco Webex also touts their pioneering use of artificial intelligence in their video conferencing product to do things like facial recognition, meeting transcription, and an in-meeting AI personal assistant.

Wat kan er gebeuren als er iets misgaat?

Webex by Cisco seems to put a strong emphasis on security with its products. For a product that's used frequently by financial and healthcare providers and can be HIPAA compliant, that is a good thing. End-to-end encryption isn’t enabled by default, so good to enable that, even though it will cause some features to not work. Webex has had a few known security vulnerabilities pop up. Fortunately, it looks like the company was responsive when these vulnerabilities were discovered and quick to push a fix out to their users. They do say they can collect a fair amount of data, as most of these video call apps outside of the privacy focused apps seem to do. They say they won’t sell this data but they can share it with other Cisco businesses as well as third-parties and contractors. And we found the password requirement for free users is weaker than for business users, so if you're using the free version of WebEx, it's probably still wise to make your password something really long and complicated like "iMNotW3aringpAnyPanTsiNThisM33ting!" or something like that.

  • mobile

Kan het me bespioneren? informatie


Apparaat: Niet beschikbaar

App: Ja


Apparaat: Niet beschikbaar

App: Ja

Volgt locatie

Apparaat: Niet beschikbaar

App: Ja

Wat is er nodig om u aan te melden?

Welke gegevens verzamelt het bedrijf?

Hoe gebruikt het bedrijf deze gegevens?

Cisco claims to not sell data nor to serve ads on its app. They also promise to not track your usage or content for advertising purposes. However, the data may be shared with numerous Cisco's business partners, service vendors, authorized third-party agents, contractors, etc.

Hoe kunt u uw gegevens beheren?

The retention rights are stated, but the retention periods are missing in Cisco's privacy policy. The method of data retention is data being either destroyed, deleted, anonymized, and/or removed from their systems. It's great to know they have a method to destroy data. We want to know how long they retain data and we could find no mention of that.

Hoe staat het bedrijf bekend als het gaat om het beschermen van gebruikersgegevens?


In November 2020, a flaw was discovered in Cisco Webex Windows application, with the help of their bug bounty program. With this flaw, a ghost could stay in a meeting while not being seen by others, even after being expelled by the host. Cisco addressed this vulnerability, and the company is not aware of malicious use of the vulnerability that is described in this advisory.

Kan dit product offline worden gebruikt?

Niet beschikbaar

Gebruikersvriendelijke privacy-informatie?


Privacy policy could be simplified

Koppelingen naar privacy-informatie

Voldoet dit product aan onze minimale beveiligingsnormen? informatie




No end-to-end encryption by default. End-to-end encryption can be enabled at the cost of some features not working.

Sterk wachtwoord


Password requirements could be stronger for free users. Business users are required to create a passphrase with "at least 8 characters, at least one number, at least one lower case letter, at least one upper case letter, at least one special character." For free users, password requirements are only six characters minimum, with at least one number and one letter.



Webex updates its mobile apps at least once a month.

Beheert kwetsbaarheden


Webex parent company Cisco has a bug bounty program and there is a successful track record of its implementation.




Gebruikt het product AI? informatie


Cisco is involved in the application of a range of AI-based technologies including natural language processing, speech technology, speech to text (STT) and text to speech (TTS), speech transcription and translation, noise detection and removal, face recognition, people insights.

Is deze AI onbetrouwbaar?

Kan niet bepalen

Wat voor soort beslissingen neemt de AI over u of voor u?

Is het bedrijf transparant over hoe de AI werkt?


Heeft de gebruiker controle over de AI-functies?

Kan niet bepalen

*Privacy niet inbegrepen

Dieper duiken

  • Rethinking Zoom? How WebEx, Teams, and Google Meet and Duo Compare on Privacy and Security
    Inc. Koppeling opent in een nieuw tabblad
  • Cisco Webex Meetings Review
    PC Magazine Koppeling opent in een nieuw tabblad
  • Cisco Clarifies Privacy Policy for Webex Videoconferencing
    Consumer Reports Koppeling opent in een nieuw tabblad
  • Webex security flaw allows people to secretly sneak into meetings as "ghosts"
    TechRepublic Koppeling opent in een nieuw tabblad
  • Cisco patches dangerous Webex vulnerability
    Computer Weekly Koppeling opent in een nieuw tabblad
  • Collaboration in the Age of AI: How Cisco is Pioneering the Use of AI and Emerging Technology Within Collaboration
    WebEx Blog Koppeling opent in een nieuw tabblad


Hebt u een opmerking? Laat het ons weten.