Muzz

Privacy policy

"If you sign in using Facebook, you authorise us to access certain Facebook account information, such as your public Facebook profile (consistent with your privacy settings in Facebook), your email address, interests, likes, gender, birthday, education history, relationship interests, current city, photos, personal description, friend list, and information about and photos of your Facebook friends who might be common Facebook friends with other Muzz users. You will also be asked to allow Muzz to collect your location information from your device when you download or use the Service. In addition, we may collect and store any personal information you provide while using our Service or in some other manner. This may include identifying information, such as your name, address, email address and telephone number, and, if you transact business with us, financial information. You may also provide us photos, a personal description and information about your gender and preferences for recommendations, such as search distance, age range and gender. If you chat with other Muzz users, you provide us the content of your chats, and if you contact us with a customer service or other inquiry, you provide us with the content of that communication."

"We may share personal information with:

Service providers.

We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, member screenings, supporting our Service functionality, and supporting contests, sweepstakes, surveys and other features offered through our Service. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Other Muzz group businesses.
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Other Situations.

We may disclose your information, including personal information:

In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements or policies.

In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

To our employees, consultants, contractors, subcontractors, professional advisors, insurers or agents if we believe that this would be beneficial for Muzz or its group companies."

"Aggregated and/or non-personal information.

We may use and share non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our Service and on websites or applications of third parties, and to analyse and report on advertising you see. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated, non-personal information, or personal information in hashed, non-human readable form, with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis, advertising, marketing, or other business purposes. For example, we may engage a data provider who may collect web log data from you (including IP address and information about your browser or operating system), or place or recognise a unique cookie on your browser to enable you to receive customised ads or content. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us (such as your email address), that we may share with a data provider solely in hashed, non-human readable form. We may also share your geolocation information in de-identified form with Muzz companies and third parties for the above purposes. To opt out of the sharing of your geolocation information, please discontinue use of the Muzz application."

"We take security measures to help safeguard your personal information from unauthorised access and disclosure. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, chats, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email."

Privacy policy

"Data deletion

We record the exact time you request for your account to be deleted. You are able to create a brand new account using the your old email address/phone number.

The moment you request deletion, your account, profile, and photos are taken offline and are not shown to other members, with the only exceptions being your name and avatar being shown in member block lists as well as to existing matches.

Apart from a confirmation of this request, no further emails will be sent to you from us.

Once up-to three years has elapsed, we will then permanently delete your personally identifiable information (such as photos/email address/phone number/profile)."

"Data retention

If you delete or disable your account, we will retain your data for a period of 3 years for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our Services or our users, or take other actions otherwise permitted by law. After this period personally identifiable information associated with the account such as email address/phone number/photos will be anonymised/masked. To preserve the integrity of the platform the anonymised member data will continue to be stored. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies."

"Data deletion reasoning

Unfortunately we may have a request for data from law enforcement with regards to conversations on a particular members account many months after they have left our service. This may be as a result of a new or ongoing investigation. It is not satisfactory for us to immediately delete all information on request by a user as this may prevent such evidence being supplied.

Block history is maintained for this period to prevent users repeatedly harassing other members after being blocked. This is in order to protect all members. Should this be immediately deleted it would allow a blocked member to rematch with a member in order to message/harass them again.

Phone number/email address/login credentials are retained during this period to prevent users creating multiple duplicate accounts and hence prevent harassment of other members."

"Your choices about collection and use of your information

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Service because such information may be required in order for you to register as user; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions.

Our Service may also deliver notifications to your phone or mobile device. You can disable these notifications by going into “App Settings” on the app or by changing the settings on your mobile device.

You can also control information collected by cookies. You can delete or decline cookies by changing your browser settings. Click “help” in the toolbar of most browsers for instructions."

"Although our Service is a general audience Service, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect, maintain, or use personal information from children under the age of 18."

"Children are not eligible to use our Services, and we ask that anyone under the age of 18 years old not submit any personal information to us. Our Services are not directed at anyone under the age of 18 years old. We also do not collect or maintain personally identifiable information from those Users who we know are under the age of 18 years old. Should we learn or be notified that we have collected information from Users under the age of 18 years old, we will immediately delete such personally identifiable information"