RAINN

Warning: *privacy not included with this product

RAINN

RAINN
Wi-Fi

Review date: April 20, 2022

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Mozilla says

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People voted: Not creepy

RAINN stands for Rape, Abuse, & Incest National Network. It is the largest anti-sexual violence non-profit organization in the United States. Best known for creating and operating the National Sexual Assault Hotline (800.656.HOPE) since 1994, RAINN also offers an app designed to help survivors of sexual violence and their loved ones. The app offers someone to chat with if you are in need of support, self-care tools such as a mood tracker and meditation exercises, and ways to learn more about the problems and solution of sexual violence. Good on RAINN for never requiring users to provide any personal information to use the app. RAINN seems to take their users privacy quite seriously, which is super important for an app that supports such a vulnerable community. Unfortunately, we do have some outstanding questions about the apps security that leave us concerned.

What could happen if something goes wrong?

RAINN's app privacy policy says none of your personally identifiable information is ever collected by RAINN or shared with anyone else.Yay!!! That's amazing. RAINN is a non-profit and received funding from the US Department of Justice to help develop this app so no worries about them collecting your data to make money off it or target you with ads. RAINN gets the vulnerability of their users and seems to take protecting their privacy quite seriously. We are concerned that their privacy policy, the one linked from the app store, doesn't mention specifically that it covers their app, only their website. When you download and install the app though, users are given and must agree to a privacy policy for the app. We would love to see the app's specific privacy policy available to users before they download the app though.

RAINN does use Google Analytics (as nearly every app we reviewed does) to determine app usage statistics but only collects anonymized location data at the city/state/country level. Which doesn't worry us too much, although we must always warn that anonymized data has been found to be relatively easy to de-anonymize. RAINN also includes a safety procedure warning to delete the app after every use if an abuser has access to your device. And follows this with a reminder that the history of downloading the app will still exist in backups, synced files, and the app store history. Which is a huge reminder that almost anything we do on the internet leaves a trail, that domestic abusers are the scum of the earth, and that remaining private while seeking help for violence or mental health situations online can be both live-saving and life-threatening for too many people.

We do have some questions about the security of the RAINN app we couldn't answer. And when we emailed and called RAINN to try and get answers, we didn't receive any response, which is a concern. We noticed the RAINN app hasn't been updated in the Google Play store since November 2020. That long without an update doesn't mean anything is wrong. It does show that no security updates have been done (hopefully because they haven't been needed) in a while. This could be nothing major, we're just noting this as it's good when apps are updated when needed. All in all, RAINN's app privacy is excellent. Their security is a bit of a question for us. We also recognize non-profit backed apps don't generally have the same resources to provide security as bigger companies do. Hopefully nothing will go wrong there, but do be aware.

Tips to protect yourself

  • If you are concerned an abuser has access to your phone and could learn you have downloaded this app, delete this app after every use. There still may by a record of app usage in your app download history.
  • Ensure you have a strong password
mobile Privacy Security warning A.I.

Can it snoop on me? information

Camera

Device: N/A

App: Yes

Microphone

Device: N/A

App: No

Tracks location

Device: N/A

App: No

What can be used to sign up?

No sign-up required

What data does the company collect?

How does the company use this data?

The app does not require an email address or any of your personal contact information to download and use.

RAINN say none of your personally identifiable information is ever collected by RAINN or shared with anyone else.

How can you control your data?

You can obtain, change or update our records of your personal information.

What is the company’s known track record of protecting users’ data?

Average

No known privacy or security incidents discovered in the last 3 years.

Child Privacy Information

The app's collection of personal information on Platforms that are directed to children under 13 is intended to follow the principles of the Children’s Online Privacy Protection Act, a U.S. law designed to protect the online privacy of children under the age of 13. The app will obtain parental consent before asking for personal information on the Children’s Platforms, unless the request for information falls within an exception that would be permitted under COPPA.

Can this product be used offline?

Yes

User-friendly privacy information?

No

This privacy policy link in the app store for this app is for the RAINN website only. Users aren't able to read the app specific privacy policy until they download the app. We like to see people have the ability to read privacy documentation before they choose to download the app.

Links to privacy information

Does this product meet our Minimum Security Standards? information

Unknown

Encryption

Yes

Strong password

N/A

Security updates

Yes

Manages vulnerabilities

Can’t Determine

Privacy policy

Yes

This privacy policy link in the app store for this app is for the RAINN website only. Users aren't able to read the app specific privacy policy until they download the app. We like to see people have the ability to read privacy documentation before they choose to download the app.

Does the product use AI? information

No


News

RAINN’s New App Offers Support Anytime, Anywhere
RAINN
Just released, the app has already won accolades: Prevention magazine. has listed the RAINN app as one of the 15 best mental health apps of 2020. The app is free and easy to download, just search “RAINN” in the App Store or Google Play on your smartphone or tablet.
The RAINN Mobile App: An Amazing New Tool for Sexual Assault Survivors
The Success Network
While the National Sexual Assault Hotline is available 24 hours a day, seven days a week, occasionally, there are times when a caller may need to leave a message and wait for a return call to receive the assistance they seek. However, RAINN’s recently-released mobile app provides survivors of sexual violence and their loved ones with immediate access to support and information to help manage the effects of trauma, as well as vital self-care tools. Users can also access the National Sexual Assault Hotline.
New! The RAINN Mobile App Offers Survivors & Loved Ones Another Option for Support
RAINN
The RAINN app gives survivors of sexual violence and their loved ones access to support, self-care tools, and information to help manage the short- and long-term effects of sexual violence.

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