Wyze Cam V2

Wyze Cam V2

Wyze $19.99
Wi-Fi

Review date: 11/02/2020

If you've got $20 burning a hole in your pocket and have always wanted an HD, night vision, motion detecting, time-lapse, continuous recording video camera with two-way audio that meets our minimum security standards, well, here you go! This little camera really does seem to have it all--as long as you have a microSD card for recording. Baby cam, pet cam, security cam, surveillance cam, game cam, cam cam--whatever cam you want. It works with Alexa and Google Assistant too. Going all Big Brother has never been cheaper.

What could happen if something goes wrong

It doesn't really matter if Wyze says they won't sell the personal information they collect on you with this cheap security cam if they don't do a good job of securing that personal information where they store it. In December 2019, Wyze databases holding millions of customers' information were exposed to the public. This is bad. Should you trust Wyze with your personal information? You can and you'll likely be OK. But if they don't step up and do a better job securing video from your home, email address, or even audio requests, some bad person could access that info and learn a whole lot about you. What's the worst that could happen? Getting spied on in your own home sounds pretty bad. Perhaps it's not likely to happen. It's also not out of the question.

Privacy

Can it snoop on me?

Camera

Device: Yes

App: Yes

Microphone

Device: Yes

App: Yes

Tracks Location

Device: Yes

App: Yes

What is required to sign up?

What data does it collect?

How can you control your data?

You can request that data be deleted.

What is the company’s known track record for protecting users’ data?

Needs Improvement

In December 2019, Wyze databases holding millions of customers' information were exposed to the public.

Can this product be used offline?

No

User friendly privacy information?

No

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

Yes

The live video feed and other communications are encrypted between the camera and the server.

Encryption

Yes

The live video feed and other communications are encrypted between the camera and the server.

Strong password

Yes

Security updates

Yes

Manages vulnerabilities

Yes

You can submit security vulnerabilities to Wyze: https://wyze.com/security-report

Privacy policy

Yes

The privacy statement mentions audio data, but there's no explanation of what is being collected and what happens to it.

Artificial Intelligence

Does the product use AI?

Yes

Does the AI use your personal data to make decisions about you?

Yes

Does the company allow users to see how the AI works?

Unknown

Wyze's new AI person detection system became available in September 2020, but from October 6, 2020 customers will have to start a subscription to continue using the feature.

Company contact info

Phone Number

(844) 999-3226

Live Chat

No

Twitter

WyzeCam

Updates

Wyze camera data leak: How to secure your account right now
CNET
Wyze left a database exposed on the internet for much of December, 2019, exposing user data for 22 days. If you own a Wyze security camera, take a few minutes to secure your account and reconnect third-party services.
Wyze will try pay-what-you-want model for its AI-powered person detection
Nick Statt
Smart home company Wyze is experimenting with a rather unconventional method for providing customers with artificial intelligence-powered person detection for its smart security cameras: a pay-what-you-want business model. On Monday, the company said it would provide the feature for free as initially promised, after it had to disable it due to an abrupt end to its licensing deal with fellow Seattle-based company Xnor.ai, which was acquired by Apple in November of last year. But Wyze, taking a page out of the old Radiohead playbook, is hoping some customers might be willing to chip in to help it cover the costs.
Wyze Cam subscriptions: What you need to know about October 9 service change
Alistair Charlton
It has been a busy week for smart home companies pivoting to subscription models. October 7 was the last day IFTTT granted unlimited use of its home automation platform for free, and now cut-price smart home company Wyze has begun a subscription service too.

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