Warning: *Privacy Not Included with this product
Onyx Boox
On the surface, Onyx Boox eReaders sound kinda cool. They run on the open Android operating system, which makes them versatile when it comes to the third-party apps you can use on them. They also come with options for large screens and note-taking abilities. All this is good. Unfortunately, that’s where the good seems to end. Researching these Chinese-made eReaders was an exercise in how sketchy things can get on the internet. We warn buyers to beware if you decide to shop for this product. Read on to find out why.
What could happen if something goes wrong?
Where to start on just how badly it seems privacy is not included with these eReaders? First, there’s how difficult it is to even safely purchase them. There are multiple websites that claim to sell these eReaders, unfortunately, many of these seem to be sketchy reseller scams sites. If you do decide to buy this product, do your homework and make sure you’re buying from the actual Chinese company’s website — shop.boox.com -— and not a questionable Russian reseller site like onyxboox.com. If you find them on Amazon, look that they are being sold by Onyx International Inc. Even then, it seems you could be getting a questionable product. At least Amazon has a good return policy.
Next, we could find no actual eReader privacy policy for these devices. The only privacy policy we could uncover was for the shop.boox.com website, not for the actual devices. So we have no idea what personal information they might be collecting or how they might be using it. In our journey around the internet to try and uncover what we could about these eReaders, we stumbled across a random Reddit thread where one Onyx eReader consumer posted their concerns about a privacy policy they got on their eReader after purchase. We’ll share that with you here with the caveat that it’s a Reddit thread so, you know, it’s not exactly a verifiable source.
We also couldn’t confirm these eReaders meet our Minimum Security Standards because, well, we couldn’t confirm much about these eReaders. The company didn’t respond to our emails requesting information. And there were no publicly available sources we could find to let us know if the company does basic things like use encryption, manage security vulnerabilities, or push security updates. The bottom line with Onyx Boox eReaders: absolutely assume that they come with privacy not included.
Tips to protect yourself
- Double check that you are buying an Onyx Boox from the official seller “Onyx International Inc” (on Amazon), or on the official website shop.boox.com. There is evidence that there are plenty of copy versions of Onyx readers, that are sold even through Amazon and do not provide security updates.
- Do not buy the Onyx Boox from the site onyxboox.com, as it appears to be a Russian scam reseller site.
Can it snoop on me?
Camera
Device: No
App: N/A
Microphone
Device: No
App: N/A
Tracks location
Device: Yes
App: N/A
What can be used to sign up?
Yes
Phone
No
Third-party account
Can’t Determine
What data does the company collect?
Personal
Can't determine
Body related
Social
How does the company use this data?
How can you control your data?
What is the company’s known track record of protecting users’ data?
No known incidents in the last 3 years.
Can this product be used offline?
User-friendly privacy information?
No privacy policy found for e-readers, only for the website
Links to privacy information
Does this product meet our Minimum Security Standards?
Encryption
Strong password
Security updates
Manages vulnerabilities
Privacy policy
Privacy policy appears to only apply to their website, not the device
Dive Deeper
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A Word of Caution About Buying Onyx Boox eReadersThe ebook Reader
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