Review date: 04/23/2020
BlueJeans is a video call app aimed at business users. It works on desktop and mobile apps and within most browsers. This video call app claims a list of features like high-quality video, screen sharing, recording, and integration with various other business apps like Trello and Slack. BlueJeans even touts that it comes with “Dolby Voice,” so now you can listen to your boss yell at you in super clear audio. It was announced in mid-April 2020 that Verizon plans to buy BlueJeans. No idea what that means for BlueJeans' future, but Verizon has long opposed net neutrality measures which raises the question: Will other video call apps get throttled on Verizon in favor of BlueJeans? We hope not.
What could happen if something goes wrong
BlueJeans seems to do a fine job with security. It doesn't use end-to-end encryption, but it still uses strong encryption and has the ability to require passwords to access meeting to stop the dreaded "zoombombing." It does collect some personal information about users like your name, who you work for, your job, where you live, your phone number and email address, and potentially shares that data with third parties, which we don't love. That being said, BlueJeans' acquisition by Verizon, and Verizon's long history of being against net neutrality, leaves us concerned.
What is required to sign up?
Third party account
Email is required to sign up for BlueJeans
What data does it collect?
How does it use this data?
How are your recordings handled?
Alerts when calls are being recorded?
BlueJeans notifies all meeting participants when a meeting is recorded
Does the platform say it is compliant with US medical privacy laws?
Bluejeans has not signed the necessary documents to claim HIPAA compliance
Links to privacy information
Can I control it?
Is it easy to learn and use the features?
Bluejeans has substantial documentation to guide a host, participant, or administrator to use this app or join a call through a browser.
Does this product meet our Minimum Security Standards?
BlueJeans uses encryption. It does not use end-to-end encryption.
A strong password is required
BlueJeans updates its Desktop application about 5 times a year, and the mobile App is updated multiple times a month.
BlueJeans has a bug bounty program