Ecobee -- best known for their line of smart thermostats -- has moved into the smart camera business now as well. Their Ecobee SmartCamera comes with Alexa built-in (reminder, Amazon's Alexa can be a bit snoopy on your privacy, so use Alexa to control your smart devices at your own risk). Ecobee says you can use your Ecobee SmartCamera to keep an eye on your home, chat with your pup when your away, and even get an alert when your smoke alarm goes off. How is Ecobee at privacy? Well, they aren't terrible (don't use Alexa though), and they do say they'll process your video on the device, which helps. Here's hoping Ecobee's new SmartCamera stays on the straight and narrow when it comes to protecting your privacy, unlike security cameras we've seen from Ring and Wyze. Fingers crossed!
O que pode acontecer se algo der errado?
Ecobee does collect personal information on you. Things like name, address, email, telephone number, online identifiers such as IP addresses and device IDs, location information, as well as the SmartCameras’ recorded video and audio. Ecobee says that livestream video is encrypted and sent directly to your phone (without being recorded). They also say that any recordings or snapshots that you do save are visible in the mobile app and that when you delete them there, they are automatically deleted from the cloud too. Phew. Having that control over your data is a relief. Those long-distance chats with your dog are nobody’s business but yours. Ecobee even says that your videos will be deleted from their cloud server automatically when you uninstall the app. Now that’s something we would love to see as standard practice for smart home devices. They also say that they would require a court order to share them, which is again something we’d like to see more often.
Still, it’s important to know that Ecobee can potentially collect a lot of data about you. The good news is, Ecobee says they never sell your personal data. And they don’t seem to share your personal information with third parties for targeted, interest based advertising, which is also good....and rare!
The biggest privacy concern you’ll likely find with this smart camera is with the third party voice assistants you can use it with. Since Ecobee’s SmartCamera “works in harmony” with Amazon Alexa and Apple HomeKit, if you choose to control your camera using those assistants then that will let Amazon or Apple know more about you. But hey, Amazon and Apple probably know way too much about you already.
Ecobee reportedly also stood up to Amazon when they demanded Ecobee share more user data with them. From The Verge, “...the online retail giant asked Ecobee to share data from its Alexa-enabled smart thermostats, even when the customer wasn’t actively using the voice assistant. Ecobee reportedly refused to have its devices constantly report back to Amazon about the state of the user’s home, including data on which doors were locked or unlocked and the set temperature. The reasoning being that enabling its devices to report this data to Amazon would be a violation of its customer’s trust.” Good Ecobee. Bad Amazon.
What’s the worst that could happen with your Ecobee SmartCamera. OK well, say your dog’s name sounds like “Alexa” or another one of the voice assistant’s “wake words” (Ziggy? Computer?). And say one day you are checking on your best furry friend when you say their name – you could accidentally initiate an audio recording that will get processed through Amazon. That would be a bummer if you are trying to limit the amount of information you share with that not-so-great-at-privacy company. Then again, in that case you probably wouldn’t have the Alexa app… Regardless! It’s your right to keep secrets between you and your BFF (Reflexa? Piggy?).
Dicas para se proteger
-Set up two-factor authentication
-If you connect to Alexa, delete your historical voice recordings from time to time, by saying “delete what I just said"
- When starting a sign-up, do not agree to tracking of your data.
- Do not sign up with third-party accounts. Better just log in with email and strong password.
- Chose a strong password! You may use a password control tool like 1Password, KeePass etc
- Use your device privacy controls to limit access to your personal information via app (do not give access to your camera, microphone, images, location unless neccessary)
- Keep your app regularly updated
- Limit ad tracking via your device (eg on iPhone go to Privacy -> Advertising -> Limit ad tracking) and biggest ad networks (for Google, go to Google account and turn off ad personalization)
- Request your data be deleted once you stop using the app. Simply deleting an app from your device usually does not erase your personal data.
O que pode ser usado para se inscrever?
Conta de terceiros
Que dados a empresa coleta?
Name, address, email, telephone number, online identifiers such as IP addresses and device IDs Geolocation data Home details (like house age, number of floors, etc.); Motion sensing (i.e., “occupancy sensing”) Environmental data such as temperature and humidity as well as operational data such as temperature set points from your HVAC equipment. Inferences (created by your ecobee Device relating to your energy usage)
Relacionado ao corpo
Biometric information (gathered from your ecobee Devices) Audio, electronic, visual, thermal, olfactory, or similar information
Como a empresa usa esses dados?
Como você pode controlar seus dados?
Qual é o histórico conhecido da empresa na proteção de dados dos usuários?
No known incidents in the last 3 years.
Informações de privacidade infantil
Este produto pode ser usado offline?
Informações de privacidade fáceis de entender?
ecobee's privacy policies are generally good, but they are set up in such a way that it makes them hard to search through for key words, which we like to see to help consumers review privacy policies for words like "sell" and "children".
Links para informações de privacidade
Este produto atende aos nossos padrões mínimos de segurança?
All network traffic is encrypted.
A password is required for the web portal and mobile app.
Atualizações de segurança
Ecobee runs a bug bounty program, which means that anyone who finds a security issue and discloses it responsibly may get paid.
Política de privacidade
Esta inteligência artificial não é confiável?
Que tipo de decisões a inteligência artificial faz sobre você ou por você?
A empresa é transparente sobre como funciona a inteligência artificial?
O usuário tem controle sobre os recursos da inteligência artificial?
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Ecobee wants you to give away your data. Here's why (Q&A)CNet
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