Superbetter

Attention : *confidentialité non incluse avec ce produit

Superbetter

Passé en revue le : 20 avril 2022

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Mozilla a effectué 8 heures de recherches
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L’avis de Mozilla :

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Vote du public : Très flippant

Games are fun! According to the folks at Superbetter -- an app that uses games to fight anxiety and depression -- games can also help improve our mental health. Seems they have science on their side according to a number of studies . The app is free to download and use, and is targeted at everyone over the age of 13, particularly teens, young adults, and educators working with young people. The apps is designed to help people dealing with anxiety, depression, chronic pain, and concussive symptoms build resilience to deal with their daily challenges. Level up, power up, and go on quests. Users get rewarded for doing things like drinking water, going or a walk, or giving yourself a hug. It sounds rather fun.

What's their privacy like? Well, turns out, it's a bit of a quest to even find their privacy policy. Superbetter's privacy policy is buried in their Terms and Conditions, which is a big pet peeve for this privacy researcher. When we did find their privacy policy, we didn't see too many red flags, at least compared to many other mental health apps we reviewed, so that's nice. Now if only we could confirm if they meet our Minimum Security Standards (unfortunately, we can't).

Que pourrait-il se passer en cas de problème ?

Good news. Superbetter says they will never, ever sell you personal data. Yay! They do share data with third parties for research and advertising purposes, but it seems to be mostly anonymized data, which is generally ok. Although it's been found to be rather easy to de-anonymize some such data. All in all, it's probably OK to gamify your life with Superbetter without worrying too much about losing the privacy game...we hope.

One big thing to consider when using Superbetter is what you share publicly. Superbetter states in their privacy policy, "To protect your privacy, you agree that you will not submit any User Content that contains Personally Identifiable Information (like name, phone number, email address or web site URL) of you or of anyone else." This is a great reminder, anything you share publicly, even your health information, is fair game for anyone to use. One more reminder from Superbetter, things you share on the internet can live on forever. They say, "You should be aware that it is not technologically possible to remove each and every record of the information you have provided to SuperBetter from our servers."

What's the worst that could happen? Well, hopefully not too much. Yeah, you might see some ads targeting you for water bottles to help you drink more water because you use Superbetter. Our biggest worry is we couldn't confirm if Superbetter meets our Minimum Security Standards. We emailed them our privacy questions multiple times at the email listed in their privacy policy for privacy-related questions and didn't get any answers to our questions. So remember as Superbetter says themselves, "there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted." Data leaks and hacks happen everyday on the internet folks. Be careful out there.

Conseils pour vous protéger

  • Do NOT use your Facebook account to login
  • Chose a strong password
mobile Confidentialité Sécurité avertissement IA

Ce produit peut-il m’espionner ? informations

Caméra

Appareil : Ne s’applique pas

Application : Non

Microphone

Appareil : Ne s’applique pas

Application : Non

Piste la géolocalisation

Appareil : Ne s’applique pas

Application : Non

Que peut-on utiliser pour s’inscrire ?

Facebook sign-up is available

Quelles données l’entreprise collecte-t-elle ?

Comment l’entreprise utilise-t-elle les données ?

Superbetter will never give away, sell or share your Personally Identifiable Information except as specifically authorized by you.

SuperBetter will not disclose your Personally Identifiable Information to Third Party Contractor Web Sites without your consent.

Third parties under contract with SuperBetter may use Cookies or Web Beacons to collect Non-Personal Information about your usage of the Site, and this information may used by SuperBetter to tailor the advertising you may see on sites within the networks of these third parties. This Non-Personal Information is anonymous and does not contain any personal information about you.

SuperBetter may provide Aggregate Information to third parties for educational or service-related purposes.

Comment pouvez-vous contrôler vos données ?

If you have given someone access to your account, you can revoke such access at any time.

You can remove your personal information. If you want to (1) delete your Personally Identifiable Information from the systems, (2) update the Personally Identifiable Information that you have provided to Superbetter, or (3) change your preferences with respect to marketing contacts or other activities, select the privacy option on their 'Contact Us' Form.

Upon your request, Superbetter will delete your Personally Identifiable Information or Personal Health Information from their active databases and where feasible from their back-up media. The company says "You should be aware that it is not technologically possible to remove each and every record of the information you have provided to SuperBetter from our servers."

Quel est l’historique de l’entreprise en matière de protection des données des utilisateurs et utilisatrices ?

Moyen

No known privacy or security incidents discovered in the last 3 years.

Informations liées à la vie privée des enfants

Superbetter is not intended or designed to attract children under the age of 13. They do not collect personally identifiable information from any person they actually know is a child under the age of 13. The Google Play store lists the app with a "Teen" content rating.

Ce produit peut-il être utilisé hors connexion ?

Non

Informations relatives à la vie privée accessibles et compréhensibles ?

Non

Superbetter's privacy policy was hidden on their Terms and Conditions page making it harder to find.

Liens vers les informations concernant la vie privée

Ce produit respecte-t-il nos critères élémentaires de sécurité ? informations

Inconnu

Chiffrement

Oui

Mot de passe robuste

Oui

Mises à jour de sécurité

Impossible à déterminer

The last update of the iOS app is from 2019, the last Google Play store update is from 2018

Gestion des vulnérabilités

Impossible à déterminer

Politique de confidentialité

Oui

Le produit utilise-t-il une IA ? informations

Non

*confidentialité non incluse

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