
Attention : *confidentialité non incluse avec ce produit
Games are fun! According to the folks at Superbetter -- an app that uses games to fight anxiety and depression -- games can also help improve our mental health. Seems they have science on their side according to a number of studies . The app is free to download and use, and is targeted at everyone over the age of 13, particularly teens, young adults, and educators working with young people. The apps is designed to help people dealing with anxiety, depression, chronic pain, and concussive symptoms build resilience to deal with their daily challenges. Level up, power up, and go on quests. Users get rewarded for doing things like drinking water, going or a walk, or giving yourself a hug. It sounds rather fun.
What's their privacy like? Well, turns out, it's a bit of a quest to even find their privacy policy. Superbetter's privacy policy is buried in their Terms and Conditions, which is a big pet peeve for this privacy researcher. When we did find their privacy policy, we didn't see too many red flags, at least compared to many other mental health apps we reviewed, so that's nice. Now if only we could confirm if they meet our Minimum Security Standards (unfortunately, we can't).
Que pourrait-il se passer en cas de problème ?
Good news. Superbetter says they will never, ever sell you personal data. Yay! They do share data with third parties for research and advertising purposes, but it seems to be mostly anonymized data, which is generally ok. Although it's been found to be rather easy to de-anonymize some such data. All in all, it's probably OK to gamify your life with Superbetter without worrying too much about losing the privacy game...we hope.
One big thing to consider when using Superbetter is what you share publicly. Superbetter states in their privacy policy, "To protect your privacy, you agree that you will not submit any User Content that contains Personally Identifiable Information (like name, phone number, email address or web site URL) of you or of anyone else." This is a great reminder, anything you share publicly, even your health information, is fair game for anyone to use. One more reminder from Superbetter, things you share on the internet can live on forever. They say, "You should be aware that it is not technologically possible to remove each and every record of the information you have provided to SuperBetter from our servers."
What's the worst that could happen? Well, hopefully not too much. Yeah, you might see some ads targeting you for water bottles to help you drink more water because you use Superbetter. Our biggest worry is we couldn't confirm if Superbetter meets our Minimum Security Standards. We emailed them our privacy questions multiple times at the email listed in their privacy policy for privacy-related questions and didn't get any answers to our questions. So remember as Superbetter says themselves, "there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted." Data leaks and hacks happen everyday on the internet folks. Be careful out there.
Conseils pour vous protéger
- Do NOT use your Facebook account to login
- Chose a strong password
Ce produit peut-il m’espionner ?
Caméra
Appareil : Ne s’applique pas
Application : Non
Microphone
Appareil : Ne s’applique pas
Application : Non
Piste la géolocalisation
Appareil : Ne s’applique pas
Application : Non
Que peut-on utiliser pour s’inscrire ?
Adresse e-mail
Oui
Téléphone
Non
Compte tiers
Oui
Facebook sign-up is available
Quelles données l’entreprise collecte-t-elle ?
Personnelles
Name, email address, date of birth, and zip code.
Corporelles
Sociales
Comment l’entreprise utilise-t-elle les données ?
Comment pouvez-vous contrôler vos données ?
Quel est l’historique de l’entreprise en matière de protection des données des utilisateurs et utilisatrices ?
No known privacy or security incidents discovered in the last 3 years.
Informations liées à la vie privée des enfants
Ce produit peut-il être utilisé hors connexion ?
Informations relatives à la vie privée accessibles et compréhensibles ?
Superbetter's privacy policy was hidden on their Terms and Conditions page making it harder to find.
Liens vers les informations concernant la vie privée
Ce produit respecte-t-il nos critères élémentaires de sécurité ?
Chiffrement
Mot de passe robuste
Mises à jour de sécurité
The last update of the iOS app is from 2019, the last Google Play store update is from 2018
Gestion des vulnérabilités
Politique de confidentialité
Pour aller plus loin
-
The next great mental health app will look like Pokemon Go, according to a Silicon Valley psychologistBusiness Insider
-
SuperBetter Game Aims to Decrease DepressionChicago Health
-
Jane McGonigal's SuperBetter in Clinical TrialsBerkeley Center for New Media
-
SuperBetter Website ReviewCommon Sense Media
-
SuperBetter app reviewHealth Navigator
-
The top 8 mental health appsMedical News Today
-
Can we trust apps to solve our problems? SuperBetter – promises to improve overall conditions of healthMasters of Media
-
Randomized Controlled Trial of SuperBetter, a Smartphone-Based/Internet-Based Self-Help Tool to Reduce Depressive SymptomsMary Ann Liebert, Inc. Publishers
-
Reducing concussion symptoms among teenage youth: Evaluation of a mobile health appTaylor & Francis Online
-
The efficacy of smartphone-based mental health interventions for depressive symptoms: a meta-analysis of randomized controlled trialsOfficial Journal of the World Psychiatric Association
-
Can smartphone mental health interventions reduce symptoms of anxiety? A meta-analysis of randomized controlled trialsJournal of Affective Disorders
-
Insights from user reviews to improve mental health appsSage Journals
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