
Amazon's Echo Glow is a little round smart lamp designed to be paired up with Alexa devices like the Echo Dot or Echo Show. It can change color, ask Alexa to set to music for a dance party with a light show. There's something called a Rainbow Time that can give visual reminders as the colors change to help them stay on track in the morning or before bedtime. And apparently, it's even "Certified for Human". What does that mean? No idea, but Amazon says it requires no patience. Uhm, ok.
Que pourrait-il se passer en cas de problème ?
Amazon proudly states they are not in the business of selling your personal information to others, which is good. However, a good question to ask is, why would Amazon need to sell your data when they have their own advertising and retail juggernaut to use your data to sell you and your child more stuff? Because Amazon is in the business of selling you and your child more stuff. They do say they won’t serve third-party interest-based ads to your child under the age of 13 when they are using an Amazon child profile. So that’s something.
Amazon hopes to collect data on your child with your parental consent. They say they can collect things like name, birthdate, contact information (including phone numbers and e-mail addresses), voice, photos, videos, location, and certain activity and device information and identifier of your child when they use this device. They use this information on your child to, among other things, provide personalizing offerings and recommendations. Yes, they’re learning about your child to target your child with more stuff they’ll want you to buy.
And Amazon's Echo Glow doesn't come with a microphone or speakers. By itself, it's really just a pretty light. But it is designed to be paried up with an Alexa-enabled device to control all its features. So, what's good with Alexa? Well, they do make it possible to automatically delete voice recordings immediately after they are processed. So it’s good to teach your kid to say, “Hey Alexa, delete everything I said today” after they’ve played with Alexa. That's a nice feature after the controversy around human reviewers listening in to Alexa voice recordings. However, Amazon says when you delete your voice recordings, they still can keep data of the interactions those recordings triggered. And transcripts of recordings, as well as records of actions Alexa took in response to your child’s request may still be stored by Alexa services (like Alexa Skills), even if you have not given permission to collect your child’s personal information.
And then there are those Alexa Skills, those little apps you use to interact with Alexa. These Skills can be developed by just about anyone with the, uhm, skill. And with too many of the Skills, there is no privacy policy available. When your data is processed by an Alexa Skill, deleting your voice recordings doesn’t delete the data the developer of that Skill collects on you. With over 100,000 Alexa Skills out there, many of them developed by third parties, now your data is floating around in places you might never have imagined.
What’s the worst that could happen? Well, Amazon could get to know your kid's personal information pretty well and try to sell them stuff starting at a young age. Amazon will track your kid's habits unless you opt out--and if you opt out, that means you'll likely lose services and features you probably don't want to lose. You can request Amazon delete your child's data, which is nice. The only way to be absolutely sure all this data is deleted--both your childs and your own--is to delete your Amazon account completely. All in all, a product that can potentially collect this much data on young child when paired with an Alexa-enabled device, even with the protections Amazon puts in place, still worries us enough to say this device could come with *Privacy Not Included.
Conseils pour vous protéger
- Set Alexa parental controls
- Opt your child out of as much personal data collection as possible
- Teach your child how to say, “Hey Alexa, delete everything I said today” after they're done playing with Alexa.
Ce produit peut-il m’espionner ?
Caméra
Appareil : Non
Application : Non
Microphone
Appareil : Non
Application : Oui
Piste la géolocalisation
Appareil : Oui
Application : Oui
Que peut-on utiliser pour s’inscrire ?
Adresse e-mail
Oui
Téléphone
Non
Compte tiers
Non
You can pair it with any compatible Alexa device to control color and brightness with your voice.
Quelles données l’entreprise collecte-t-elle ?
Personnelles
Child's name, date of birth, gender, email, phone number
Corporelles
Sociales
Comment l’entreprise utilise-t-elle les données ?
Comment pouvez-vous contrôler vos données ?
Quel est l’historique de l’entreprise en matière de protection des données des utilisateurs et utilisatrices ?
In August 2020, security researchers from Check Point pointed out a flaw in Amazon's Alexa smart home devices that could have allowed hackers access to personal information and conversation history. Amazon promptly fixed the bug.
In October 2020, Amazon fired an employee for leaking customer email addresses to an unnamed third party.
In October 2019, Forbes reported that Amazon employees were listening to Amazon Cloud Cam recording, to train its AI algorithm.
In April 2019, it was revealed that thousands of employees, many of whom are contract workers and some not even directly employed by Amazon, had access to both voice and text transcripts of Alexa interactions.
In 2018, Amazon's Echo Dot device recorded private conversation and sent it to random contact. The recording consisted of 1,700 audio files.
Ce produit peut-il être utilisé hors connexion ?
Informations relatives à la vie privée accessibles et compréhensibles ?
There is a children's privacy disclosure
Liens vers les informations concernant la vie privée
Ce produit respecte-t-il nos critères élémentaires de sécurité ?
Chiffrement
Encryption in transit and at rest.
Mot de passe robuste
Password-protected Amazon account is needed to set up Alexa.
Mises à jour de sécurité
Gestion des vulnérabilités
Amazon has a bug bounty program. Link: https://www.amazon.com/gp/help/customer/display.html?nodeId=201909141
Politique de confidentialité
Alexa provides some information about its AI at the Alexa FAQ and the Amazon Science webpages.: https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230 https://www.amazon.science/tag/alexa
Cette IA est-elle non digne de confiance ?
Quel genre de décisions l’IA prend-elle à votre sujet ou pour vous ?
Amazon Alexa uses natural language processing to understand you and to generate answers to your requests.
L’entreprise est-elle transparente sur le fonctionnement de l’IA ?
Les fonctionnalités de l’IA peuvent-elles être contrôlées par l’utilisateur ou l’utilisatrice ?
Pour aller plus loin
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What is Amazon Kids on Alexa, and how do I turn it on?TechRadar
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'Alexa, are you invading my privacy?' – the dark side of our voice assistantsThe Guardian
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Amazon Echo’s privacy issues go way beyond voice recordingsThe Conversation
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Study Reveals Extent of Privacy Vulnerabilities With Amazon’s AlexaNC State University
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Alexa vulnerability is a reminder to delete your voice historyCNET
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Security Researchers Probed 90,194 Amazon Alexa Skills—The Results Were ShockingForbes
-
‘Millions of people’s data is at risk’ — Amazon insiders sound alarm over securityPolitico
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