Petcube Bites 2
Petcube $249

Petcube Bites 2

Review Date 10/23/2019

Mischievous pets everywhere, be warned! This wide-angle, HD-video camera with two-way audio is watching you. It knows whether you've been bad or good and it's storing all that evidence in the cloud--encrypted, of course. Be good, and your owner might fling a treat at you. Be bad, and your owner might yell at you through the speaker. The built-in microphone picks up barking, meowing, your Amazon Alexa asks, and who knows what else. Petcube claims on their website that "privacy is our top priority." They never responded to our request for answers to privacy and security related questions though, so we can't be sure how much of a priority privacy actually is.

Minimum Security Standards

Five basic steps every company should take to protect consumer privacy. Learn more.

Overall Security Rating
4/5 star
Uses encryption in transit and at rest.
Security updates
Does it get regular software/firmware updates?
Strong password
Do you have to create a strong password?
Manages vulnerabilities
We were unable to determine whether the company manages security vulnerabilities.
Privacy policy
Does it have a privacy policy?

Can it snoop on me?

Device: Yes | App: Yes
Device: Yes | App: Yes
Tracks Location
Device: No | App: Yes

How does it handle privacy?

How does it share data?
Petcube can share your cookie data with its third-party advertising partners. They can share aggregated, de-identified data with anyone. This means that Petcube strips your data of personal information and then pools it with other user data and can share it with anyone.
Can you delete your data?
User friendly privacy info?
Petcube's privacy policy is written in complex legal language, which may not be accessible to an average consumer.
Links to privacy information

What could happen if something went wrong

Petcube claims privacy is a priority. It does say it encrypts the data is stores in the cloud, which is good. Yet, they never responded to our request for answers to the privacy and security questions we asked every company in this guide. That's a bit of a red flag. As is the fact that we can't confirm if they have a program in place to deal with security vulnerabilities as they arise. They also may share your cookie data with third-parties. This is somewhat common, so not the biggest flag, but still good to know. All in all, we wish a product with eyes and ears in your home showed up a little better on the privacy front. It's one thing to spy on your dog. It's other to worry you might be the one being spied on.

How to contact the company

Phone Number (888) 447-2522
Twitter Petcube