Petchatz HDX

Petchatz HDX

Pets $329.99

Review date: 11/02/2020

This product bills itself as a digital doggy daycare. It's got your two-way video chats and your treat dispenser and and a ringtone to let your dog know you are calling to check in. It's also got a scent diffuser for your pet's aromatherapy needs (seriously). And if you pay an extra subscription fee, it lets your dog watch DOGTV all day long or even give you a call whenever they are lonely. They say robots will replace us all. Doggy moms and dads are apparently now replaceable.

What could happen if something goes wrong

PetChatz seems to do a pretty good job with privacy and security. They share aggregate data with third parties which doesn't really worry us. What's the worst that couple happen? We suppose it's possible some terrible person could hack in, diffuse your pet's aromatherapy scents in the middle of the night causing a sneezing fit which leads to insomnia which causes you to fall asleep at the wheel on your way to work the next morning and you wreck your car. Or, you know, they could just spy on you when you're naked. Really though, you'll probaby be ok.


Can it snoop on me?


Device: Yes

App: Yes


Device: Yes

App: Yes

Tracks Location

Device: No

App: No

What is required to sign up?

What data does it collect?

How can you control your data?

You can request that data be deleted.

What is the company’s known track record for protecting users’ data?


No known incidents in the last 2 years.

Can this product be used offline?


User friendly privacy information?


Links to privacy information


Does this product meet our Minimum Security Standards?




All server communication and video chats are encrypted.

Strong password


Users must create a user account where they choose a unique password.

Security updates


Manages vulnerabilities


PetChatz doesn't have an official bug bounty program, but it invites responsible disclosure of security bugs.

Privacy policy


Artificial Intelligence

Does the product use AI?


Company contact info

Phone Number

(855) 444-6544