Coway Airmega 300S & 400S Air Filter

Warning: *privacy not included with this product

Coway Airmega 300S & 400S Air Filter

Review date: 11/02/2020

Remember when the future meant jet packs and robots to cook all our meals? Well, now the future is here and instead it's WiFi connected air purifier to clean deadly viruses, wildfire smoke, and smog from our homes. Not fair! The WiFi connected app on these Airmega purifiers lets you monitor the air quality in your home at any time, control your home air purifier from the grocery store, and tell Alexa or Google Assistant to crank up the air purifying when those wildfires get bad. Welcome to the future.

What could happen if something goes wrong

Probably not a lot will go wrong with this smart air purifier, we hope. But we can't tell for sure. Coway does say they will only share your personal information with your consent. So make sure you know if you've given them your consent to share your name or contact information. And we do wonder why the app you use to control your smart air purifier needs to access your phone's camera? Unfortunately, we couldn't determine if this product mets our Minimum Security Standards because the company didn't respond to us. So we don't know what measures they take to protect their users. Not knowing that, we have to warn this product could come with *Privacy Not Included. And no one wants to open their home WiFi to hacking because the machine cleaning smog out of their air left them vulnerable to attack.

Privacy

Can it snoop on me?

Camera

Device: No

App: Yes

Microphone

Device: No

App: No

Tracks Location

Device: No

App: Yes

What is required to sign up?

What data does it collect?

How does it use this data?

Coway only shares personal information with consent.

How can you control your data?

You can request that your data be deleted.

What is the company’s known track record for protecting users’ data?

Average

No known incidents in the last 2 years.

Can this product be used offline?

Yes

User friendly privacy information?

No

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

No

Encryption

Unknown

Strong password

Unknown

Security updates

Unknown

Manages vulnerabilities

Unknown

Privacy policy

Yes

Coway has a main privacy page that links to 5 other policies. For the product, we're most interested in the IoCare Privacy policy, for the app, and the CoWay IoT Terms of Service, for the air purifier.

Artificial Intelligence

Does the product use AI?

Unknown

Does the AI use your personal data to make decisions about you?

Unknown

Does the company allow users to see how the AI works?

Unknown

Coway is interested in using AI. https://aws.amazon.com/solutions/case-studies/coway/

Company contact info

Phone Number

800-285-0982

Live Chat

No

Twitter

cowaymega