Amazon Echo Show this product meets our minimum security standards
Amazon $89.99 - $229.99

Amazon Echo Show

Review Date 10/23/19

Show, don't tell, the saying goes. Amazon's Echo Show home hub takes that to heart. It can show you that recipe your making, the lyrics to the song you're listening to, weather forecasts, your security cams and that video call with Grandma. Now you don't just get to wonder if Alexa is listening to you, you get to wonder if she's watching as well.

Minimum Security Standards

Five basic steps every company should take to protect consumer privacy. Learn more.

Overall Security Rating
5/5 star
Encryption
Yes
Uses encryption in transit and at rest.
Security updates
Yes
Does it get regular software/firmware updates?
Strong password
Yes
You need an Amazon account and password to set up Alexa.
Manages vulnerabilities
Yes
Is there a system in place for managing security vulnerabilities?
Privacy policy
Yes
Does it have a privacy policy?

Can it snoop on me?

Camera
Device: Yes | App: Yes
Microphone
Device: Yes | App: Yes
Tracks Location
Device: Yes | App: Yes

How does it handle privacy?

How does it share data?
Your voice requests are used to train Alexa's speech recognition system. Amazon may use device data for customized marketing and targeted ads, including interest-based ads. This means that data about your searches or location can be used to target you with custom ads. Amazon says it does not otherwise sell, share, or rent personal data without your consent.
Can you delete your data?
Yes
You can delete past Alexa audio recordings & transcripts, even setting up auto-delete. However, the only way to delete all your usage data is to delete your Amazon account.
Parental controls?
Yes
Collects biometrics data?
Yes
Amazon collects and may review voice data from interactions with the Alexa.
User friendly privacy info?
Yes
Amazon has an Alexa Privacy Hub explaining its privacy practices in simple language.
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What could happen if something went wrong

This product does meet our Minimum Security Standards. However, if privacy is a concern, know that Amazon collects and may review voice data from interactions with the Alexa. That means someone out there could be listening into your private conversations unless you opt out of human review. Also, Amazon uses device data to target you with marketing. That means it could learn way too much about you, your life, your bad haircut, and try to sell your hats and hair gel everywhere you go.

How to contact the company

Phone Number None
Email None
Twitter AmazonHelp

Updates

Amazon must give up Echo recordings in double murder case, judge rules
Ars Technica
A local judge in New Hampshire ordered Amazon to hand over Echo recordings made the day a Farmington couple was murdered at their home.
Alexa and Google Home abused to eavesdrop and phish passwords
Ars Technica
By now, the privacy threats posed by Amazon Alexa and Google Home are common knowledge. Workers for both companies routinely listen to audio of users—recordings of which can be kept forever—and the sounds the devices capture can be used in criminal trials. Now, there's a new concern: malicious apps developed by third parties and hosted by Amazon or Google.
With a Laser, Researchers Say They Can Hack Alexa, Google Home or Siri
NY Times
Since voice-controlled digital assistants were introduced a few years ago, security experts have fretted that systems like Apple’s Siri and Amazon’s Alexa were a privacy threat and could be easily hacked. But the risk presented by a cleverly pointed light was probably not on anyone’s radar.
Inside Amazon’s plan for Alexa to run your entire life
MIT Technology Review
The creator of the famous voice assistant dreams of a world where Alexa is everywhere, anticipating your every need.
How to opt out of human review of your voice assistant recordings
Mozilla
If you have a voice assistant in your home or on your phone, have you ever been concerned that someone from the company could listen to your voice recordings? Mozilla has put together a guide for you to change your privacy settings on voice assistants.

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