Google Nest Hub Max
Review date: 11/02/2020
Meet Google's high-end home hub complete with microphone, Nest Cam camera, and touchscreen display. Use it for video calls, monitoring your video doorbell, watching YouTube, sharing photos, controlling your connected thermostat, listening to music, or getting alerts whenever the camera's motion sensor picks up something moving in your home. It's a good thing Google built a physical way to turn off the camera and microphone on this gadget because it could be a better spy in your home than James Bond.
What could happen if something goes wrong
Google seems to do a better job than some of the other Big Tech companies when it comes to privacy (looking at you Facebook). We like that users are now automatically opted out of Google's human review of voice recordings. However, Google does collect a ton of data on you, especially if you don't take the time to adjust your privacy setting to lock down just how much info they can gather. We recognize it is time consuming to have to go in and adjust setting in apps and on your phone and on your computer to protect your privacy. If you don't take the time, it's possible Google can get to know you really well, maybe too well. Maybe they recognize you from all the times you ordered plain cheese pizza. They know you are single because who orders plain cheese pizza? Just kidding, they know you're single because of all those pedicure appointments you've booked for one. Maybe it's OK Google knows you so well. Maybe it's creepy.
Privacy
Can it snoop on me?
Camera
Device: Yes
App: Yes
Microphone
Device: Yes
App: Yes
Tracks Location
Device: Yes
App: Yes
What is required to sign up?
Yes
Phone
No
Third party account
No
What data does it collect?
Personal
Name, email, phone number
Biometric
Audio recordings, face match
Social
Contacts
How can you control your data?
What is the company’s known track record for protecting users’ data?
In 2018, personal information was exposed in several incidents, resulting from access by app developers, exposure by mobile apps, or a bug in Google + API. Google has also stored location data without permission.
Can this product be used offline?
User friendly privacy information?
Links to privacy information
Security
Does this product meet our Minimum Security Standards?
Encryption
Uses encryption in transit and at rest.
Strong password
Security updates
Manages vulnerabilities
Google has a Security Rewards program, which means that anyone who finds a security issue and discloses it responsibly may get paid. https://www.google.com/about/appsecurity/programs-home/
Privacy policy
All things Nest have been moved over to the Google Store. Google has a page detailing their privacy principles for Nest products.
Artificial Intelligence
Does the product use AI?
Does the AI use your personal data to make decisions about you?
Does the company allow users to see how the AI works?
Google publishes academic papers about it's AI research (https://ai.google/) and makes several tools available via open source. https://ai.google/tools/ Learn more about familiar face detection: https://support.google.com/googlenest/answer/9268625?co=GENIE.Platform%3DAndroid&hl=en
