Amazon Echo Buds

Amazon Echo Buds

Amazon $129.99
Bluetooth

Review date: 11/02/2020

The cheapest pair of earbuds on our list, Amazon's Echo Buds tout their connection to all things Alexa, of course. So if you want to enjoy all the features of these headphones, you'll have to connect them through the Alexa app. You also get decent sound, Bose Active Noise Reduction, and they are sweat-resistant if you want to exercise in them. Amazon wants you to know these are "designed to protect your privacy." Which means you can mute the mics, but you have to do it through the Alexa app which means you must sign into it first.

What could happen if something goes wrong

We're happy to see Amazon making an effort to do better when it comes to your privacy. They made it possible to automatically delete voice recording immediately after they are processed. That's a nice feature after so much controversy recently about human reviewers listening in to Alexa voice recordings. Especially since Alexa is now built into everything from your smart speakers to your kids' toys to your glasses and headphones. And while Amazon doesn't sell your personal information, they sure do use the heck out of it to target you with more stuff to buy. Remember, your new favorite Alexa ask is, "Alexa, delete everything I said today."

Privacy

Can it snoop on me?

Camera

Device: No

App: Yes

Microphone

Device: Yes

App: Yes

Tracks Location

Device: No

App: Yes

What is required to sign up?

What data does it collect?

How does it use this data?

Amazon does not sell your personal information. Your voice requests are used to train Alexa's speech recognition system

How can you control your data?

You can delete past Alexa Voice recordings & transcripts, even setting up auto-delete or choose not to save any voice recordings. You can now ask Alexa to "Delete what I just said." You can request that data be deleted.

What is the company’s known track record for protecting users’ data?

Needs Improvement

In October, 2020, Amazon fired an employee for leaking customer email addresses to an unnamed third party. In November, 2018, Amazon suffered a data breach that caused customer names and email addresses to be disclosed on its webpage.

Can this product be used offline?

No

User friendly privacy information?

Yes

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

Yes

Uses encryption in transit and at rest.

Encryption

Yes

Uses encryption in transit and at rest.

Strong password

Yes

You need an Amazon account and password to set up Alexa.

Security updates

Yes

Manages vulnerabilities

Yes

Amazon has a bug bounty program, which means that anyone who finds a security issue and discloses it responsibly may get paid. https://hackerone.com/amazonvrp Security researchers can report a vulnerability here. https://www.amazon.com/gp/help/customer/display.html?nodeId=201909140

Privacy policy

Yes

Artificial Intelligence

Does the product use AI?

Yes

Does the AI use your personal data to make decisions about you?

Yes

Does the company allow users to see how the AI works?

Yes

Amazon Alexa utilizes AI and natural language understanding (NLU) to understand what people are saying and to respond to requests. More information can be found at the Alexa FAQ and the Amazon Science webpage.

Company contact info

Phone Number

No

Email

No

Twitter

AmazonHelp

Updates

Amazon Fired Employee for Leaking Customer Emails
Joseph Cox
Over the past few days Amazon has informed some customers that it has fired an employee for leaking customer email addresses to an unnamed third party.
Amazon hit with major data breach days before Black Friday
Miles Brignall
Amazon has suffered a major data breach that caused customer names and email addresses to be disclosed on its website, just two days ahead of Black Friday.

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