PetChatz HD

PetChatz HD

Review date: 10/23/2019

This product bills itself as a digital doggy daycare. It's got your two-way video chats and your treat dispenser and and a ringtone to let your dog know you are calling to check in. It's also got a scent diffuser for your pet's aromatherapy needs (seriously). And if you pay an extra subscription fee, it lets your dog watch DOGTV all day long. They say robots will replace us all. Doggy moms and dads are apparently now replaceable.

What could happen if something goes wrong

While unlikely, it's possible some terrible person could hack in, diffuse your pet's aromatherapy scents in the middle of the night causing a sneezing fit which leads to insomnia which causes you to fall asleep at the wheel on your way to work the next morning and you wreck your car. Or, you know, they could just spy on you when you're naked.

Privacy

Can it snoop on me?

Camera

Device: Yes

App: Yes

Microphone

Device: Yes

App: Yes

Tracks Location

Device: No

App: Yes

What is required to sign up?

What data does it collect?

How does it use this data?

How can you control your data?

What is the company’s known track record for protecting users’ data?

Average

Can this product be used offline?

Unknown

User friendly privacy information?

No

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

Yes

Encryption

Yes

Yes, all server communication and video chats are encrypted.

Strong password

Yes

Users must create a user account where they choose a unique password. The device can be synced to only one user account.

Security updates

Yes

Does it get regular software/firmware updates?

Manages vulnerabilities

Yes

PetChatz doesn't have an official bug bounty program, but it invites responsible disclosure of security bugs.

Privacy policy

Yes

PetChatz recently updated their privacy policy so that it applies to the device and not only to the company's website. They did this after we contacted them with our questions.

Artificial Intelligence

Does the product use AI?

Unknown

Does the AI use your personal data to make decisions about you?

Unknown

Does the company allow users to see how the AI works?

Unknown

Company contact info

Phone Number

(855) 444-6544

Twitter

PetChatz