Google Nest Hello Video Doorbell

Google Nest Hello Video Doorbell

Google
Wi-Fi

Review date: Nov. 2, 2020

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Mozilla says

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People voted: Somewhat creepy

Door knockers are cool, but so old-fashioned. Door bells are neat, but so analog. Welcome to 24-hour surveillance on your doorstep. Calling this a doorbell is a bit misleading. It’s an HD-video, two-way audio, motion sensor, infrared night vision, 24/7 streaming device that lets you see, hear, and speak to people at your door from your phone or computer. It even lets your pre-recorded messages so you can tell the UPS guy to leave that package behind the bush. Ah, but is the end near for "knock knock" jokes.

What could happen if something goes wrong?

Nest is owned by Google, which means they have the full force of Google behind their security features, which is a good thing. It also has the full force of Google behind its privacy features and Google wants to learn as much about you as it can. So while video recordings, Voice recordings, and home environment sensor readings won't be used to target you with ads, transcripts of your voice interactions may. That's why it's always good to take time to lock down your privacy settings. Also, you could catch your neighbor dancing naked on cam in front of their window and then never be able to look at them the same ever again, making those neighborhood BBQs quite awkward. One more thing, Google's own device chief says homeowners should warn guests they near a microphone (or video camera) potentially recording them when they visit your home if you own a device like this. We think that is good advice.

mobile Privacy warning Security A.I.

Can it snoop on me? information

Camera

Device: Yes

App: Yes

Microphone

Device: Yes

App: Yes

Tracks location

Device: Yes

App: Yes

What can be used to sign up?

What data does the company collect?

How does the company use this data?

While video recordings, voice recordings, and home environment sensor readings won't be used for ad personalization, transcripts of your voice interactions may be. Non-personally identifiable information may be shared with partners. Google says that your personal data is never sold to third parties.

How can you control your data?

You can review and delete your data in the Nest app or via the Google Privacy Dashboard.

What is the company’s known track record of protecting users’ data?

Needs Improvement

In 2018, personal information was exposed in several incidents, resulting from access by app developers, exposure by mobile apps, or a bug in Google + API. Google has also stored location data without permission.

Can this product be used offline?

No

User-friendly privacy information?

Yes

Links to privacy information

Does this product meet our Minimum Security Standards? information

Yes

Encryption

Yes

Uses encryption in transit and at rest.

Strong password

Yes

Security updates

Yes

Manages vulnerabilities

Yes

Google has a Security Rewards program, which means that anyone who finds a security issue and discloses it responsibly may get paid. https://www.google.com/about/appsecurity/programs-home/

Privacy policy

Yes

All things Nest have been moved over to the Google Store. Google has a page detailing their privacy principles for Nest products.

Does the product use AI? information

Yes

Google publishes academic papers about it's AI research (https://ai.google/) and makes several tools available via open source.

Is this AI untrustworthy?

Can’t Determine

What kind of decisions does the AI make about you or for you?

Is the company transparent about how the AI works?

Yes

Does the user have control over the AI features?

Can’t Determine

*privacy not included

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