Sonos One

Sonos One

Sonos $199
Wi-Fi

Review date: 11/02/2020

Sonos One takes the sound quality of Sonos speakers and adds in voice control via Amazon Alexa or Google Assistant for a smart speaker that sounds smart too. Play music, set alarms, ask questions, get answers, pretend like you don't live alone, all with this humidity resistant little speaker that won't freak out during a hot shower in your bathroom. It's not the cheapest smart speaker on the market, but audiophiles will likely approve.

What could happen if something goes wrong

Sonos does a pretty good job with privacy and security as a whole. Still, with Amazon Alexa and Google Assistant built in, know that those voice requests are being sent to Amazon and Google even if Sonos doesn't hang on to any of your voice recordings. Sonos did have a small privacy goof early in 2020 when they sent an email to 450 customers and revealed all of their email addresses to each other. To be fair, we've all probably made a mistake like that so we'll cut them a little slack.

Privacy

Can it snoop on me?

Camera

Device: No

App: No

Microphone

Device: Yes

App: Yes

Tracks Location

Device: No

App: Yes

What is required to sign up?

What data does it collect?

How does it use this data?

Sonos does not retain a copy of your voice recording, (when using voice control). It does not use information that personally identifies you to display interest-based ads.

How can you control your data?

You can request that data be deleted. You can opt out of Additional Usage Data collection in the Sonos App.

What is the company’s known track record for protecting users’ data?

Average

An email sent by Sonos to 450 customers revealed all of their email addresses to each other in January 2020.

Can this product be used offline?

No

User friendly privacy information?

No

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

Yes

Encryption

Yes

Encrypts the device itself and communications with cloud services.

Strong password

Yes

Security updates

Yes

Automatic updates are enabled by default.

Manages vulnerabilities

Yes

Sonos does not have an official bug bounty program, but invites responsible disclosure of security bugs.

Privacy policy

Yes

Sonos does provide an intro to the privacy policy that contains its guiding principles.

Artificial Intelligence

Does the product use AI?

No

Company contact info

Phone Number

(800) 680-2345

Live Chat

No

Twitter

SonosSupport

Updates

Misconfigured Networks Vulnerable to PewDiePie Prank
Sonos
We've been investigating a small number of households with improperly configured networks, such that Sonos players and other devices become accessible from the Internet, and someone instigated a prank to play a message in support of YouTube star PewDiePie on those systems.

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