PetChatz HD this product meets our minimum security standards
PetChatz $329.99

PetChatz HD

Review Date 10/23/2019

This product bills itself as a digital doggy daycare. It's got your two-way video chats and your treat dispenser and and a ringtone to let your dog know you are calling to check in. It's also got a scent diffuser for your pet's aromatherapy needs (seriously). And if you pay an extra subscription fee, it lets your dog watch DOGTV all day long. They say robots will replace us all. Doggy moms and dads are apparently now replaceable.

Minimum Security Standards

Five basic steps every company should take to protect consumer privacy. Learn more.

Overall Security Rating
5/5 star
Encryption
Yes
Yes, all server communication and video chats are encrypted.
Security updates
Yes
Does it get regular software/firmware updates?
Strong password
Yes
Users must create a user account where they choose a unique password. The device can be synced to only one user account.
Manages vulnerabilities
Yes
PetChatz doesn't have an official bug bounty program, but it invites responsible disclosure of security bugs.
Privacy policy
Yes
PetChatz recently updated their privacy policy so that it applies to the device and not only to the company's website. They did this after we contacted them with our questions.

Can it snoop on me?

Camera
Device: Yes | App: Yes
Microphone
Device: Yes | App: Yes
Tracks Location
Device: No | App: Yes

How does it handle privacy?

How does it share data?
May use aggregated, de-identified data for analytics and product improvement.
Can you delete your data?
Yes
User friendly privacy info?
No
PetChatz's privacy policy is written in complex legal language, which may not be accessible to consumers.
Links to privacy information
😮

What could happen if something went wrong

While unlikely, it's possible some terrible person could hack in, diffuse your pet's aromatherapy scents in the middle of the night causing a sneezing fit which leads to insomnia which causes you to fall asleep at the wheel on your way to work the next morning and you wreck your car. Or, you know, they could just spy on you when you're naked.

How to contact the company

Phone Number (855) 444-6544
Twitter PetChatz