Netatmo Smart Thermostat

Netatmo Smart Thermostat

Netatmo
Wi-Fi

Review date: Nov. 8, 2021

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Mozilla says

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People voted: Not creepy

This smart thermostat has five questions for you, including when you get up, when you leave for work, when you get home, and when you go to bed. Answer them, and you’re on your way never having to worry about adjusting your thermostat ever again. That’s also a lot of information to give up for the convenience of never having to adjust your thermostat. Good thing Netatmo seems to care about your privacy.

What could happen if something goes wrong?

Because Netatmo is headquartered in France, it appears their privacy policy applies Europe’s stricter GDPR privacy regulations to all their data collection, which is great for users. They don’t sell data. They are very cautious about who they share data with.

We love that Netatmo seems to take privacy and security seriously. It’s a great thing to see from makers of smart thermostats. What’s the worst that could happen? Well, we suppose someone could learn the answers to the five questions your smart thermostat asked you. Get to know your schedule too well. Know when you’re away from home and use that to time their break in to steal your TV. They could also learn that same information from watching your house or following you on social media, so, yeah, this smart thermostat probably isn’t the greatest threat to your privacy. Still, it's good to be aware.

Tips to protect yourself

  • Check out Netatmo security tips.
  • Store video locally as much as possible rather than in the Cloud.
  • If you connect to Alexa or Google Assistant, delete your historical voice recordings from time to time, by saying “delete what I just said."
mobile Privacy Security A.I.

Can it snoop on me? information

Camera

Device: No

App: Yes

Microphone

Device: No

App: Yes

Tracks location

Device: No

App: No

What can be used to sign up?

What data does the company collect?

How does the company use this data?

The data is not sold. The video and audio are stored at the device, being never shared.
NETATMO may be required to share your Personal Data if and when it is necessary in order to protect the vital interests of the data subject or of another natural person, if it is necessary for compliance with a legal obligation to which It is subject or for the establishment, exercise or defence of legal claims.

How can you control your data?

The data is kept for the duration of the contractual relationship (that ends by sending a voluntary deletion request to [email protected]). Unless opposed by you, your account and associated Products data will be deleted after 3 years of inactivity.

What is the company’s known track record of protecting users’ data?

Average

A minor security vulnerability was found in 2020 by the security review team Bitdefender. According to Bitdefender, Netatmo acknowledged and fixed the problem quickly.

Can this product be used offline?

Yes

User-friendly privacy information?

Yes

Links to privacy information

Does this product meet our Minimum Security Standards? information

Yes

Encryption

Yes

Strong password

Yes

Security updates

Yes

Manages vulnerabilities

Yes

Privacy policy

Yes

Does the product use AI? information

Yes

Is this AI untrustworthy?

Can’t Determine

What kind of decisions does the AI make about you or for you?

The Auto-Adapt feature takes into account the outdoor temperature and your home’s insulation to make sure your home stays at the temperature you set.

Is the company transparent about how the AI works?

Yes

Does the user have control over the AI features?

Yes


News

Exclusive: Netatmo Patches Security Hole in Indoor Camera
PC Mag
The Internet of Things team at Bitdefender found a security problem with this smart indoor camera. Fortunately, the Netatmo team moved fast and put a fix in place.

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