Eufy RoboVac G30

Eufy RoboVac G30

Review date: Nov. 8, 2021

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Mozilla says

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People voted: Super creepy

Purposeful, powerful, and proficient! That's the promise of Eufy's little robot vacuum. Eufy says it comes with "smart dynamic navigation 2.0," hard hitting suction, and BoostIQ tech to suck even harder when you need it to suck even harder. So much sucking! Unfortunately, the basic RoboVac G30 doesn’t have the best boundaries. It is not compatible with boundary strips. However, the RoboVac G30 Edge offers boundary strip detection and will respect “off limits'' areas like the messy bundle of cords behind your television. It's good to have boundaries.

What could happen if something goes wrong?

This robot vacuum from Eufy doesn’t have a built in camera, instead it maps and navigates your home using 9 infrared sensors. Sensors are generally a safer bet than cameras in your home. It does connect to WiFi and share some data back to Eufy. Consumer Reports found that Eufy lacked good publicly available information about what data their robot vacuums collects. It would be good to know exactly what data their robot vacuums collect.

Regarding Eufy’s track record for protecting user’s data, in May 2021, Eufy was forced to apologize for a bug that exposed the camera feeds of 712 users to strangers from their security cams. Eufy said the glitch happened during a software update and “users were able to access video feeds from other users’ cameras.” Eufy said in a statement the glitch was fixed an hour after it was discovered. While this security oops happens to their security cameras, it’s a good reminder that software updates can go wrong, which wouldn’t be good for your robot vacuum cleaner either.

On the privacy policy side of things, Eufy seems OK. Eufy doesn't sell your personal data, which is cool. Eufy does collect information on you and uses that information to show you ads for them and third parties, which isn’t super cool but also isn't unusual.

What’s the worst that could happen? Well, it’s always possible someone could hack your WiFi and control your robot vacuum, sending it around your home mapping things and learning all about where your tables and chairs are. One way around this, you could always buy Eufy’s “dumb” robot vacuum, the RoboVac 11S, that doesn’t connect to WiFi. Just don’t expect it to clean quite as well.

Tips to protect yourself

  • Use two-factor authentication
  • Limit your robot vacuum's data sharing
  • Use strong passwords
  • Keep your robot vacuum's firmware updated
  • Use two-factor authentication
mobile Privacy Security A.I.

Can it snoop on me? information

Camera

Device: No

App: No

Microphone

Device: No

App: No

Tracks location

Device: Can’t Determine

App: Yes

What can be used to sign up?

What data does the company collect?

How does the company use this data?

Eufy does not sell data. The sharing is limited only to information required by services. When you use third-party services, their own terms and privacy policies will apply to your use of these services. Eufy does say, "We may show advertisements to you and others for our Products and third-party products based on the information we have collected from you, such as: what you have installed, accessed, used, and purchased.

How can you control your data?

Eufy provides you with the ability to review, manage, or delete your information.

What is the company’s known track record of protecting users’ data?

Average

In May 2021, Eufy was forced to apologize for a bug that exposed the camera feeds of 712 users to strangers. Eufy said the glitch happened during a software update and “users were able to access video feeds from other users’ cameras.” Eufy said in a statement the glitch was fixed an hour after it was discovered.

Can this product be used offline?

Yes

User-friendly privacy information?

Yes

Links to privacy information

Does this product meet our Minimum Security Standards? information

Yes

Encryption

Yes

Strong password

Yes

Security updates

Yes

Manages vulnerabilities

Yes

Privacy policy

Yes

Does the product use AI? information

Yes

Is this AI untrustworthy?

Can’t Determine

What kind of decisions does the AI make about you or for you?

The built-in AI reduces the number of false alerts you receive by intelligently differentiating people from objects. It has features alike pet detection, and even crying detection.

Is the company transparent about how the AI works?

Can’t Determine

Does the user have control over the AI features?

Yes

*privacy not included

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