PTSD Coach

PTSD Coach

Data da avaliação: 25 de Abril de 2022

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A Mozilla investigou por 15 horas
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Opinião da Mozilla

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Votos das pessoas: Um pouco assustador

PTSD Coach is a free self-help app created by the US Department of Veterans Affairs National Center for PTSD. It is designed to help military service members and veterans mainly, and others secondarily, manage symptoms of Post-traumatic Stress Disorder such as anger, sleep problems, suicidal thoughts, and help with relaxation and self-talk. The US Department of Veterans Affairs also offers a handful of other self-help and treatment companion apps designed to help people manage PTSD. All these apps use the same privacy policy which clearly states "no data that could be used to identify you is sent to VA or third parties." This is good. And lawmakers have questioned the VA on their app privacy review practices to make sure they are strict and protect their users, which is also good. From what we can tell, this app seems to do a good job protecting users' privacy.

O que pode acontecer se algo der errado?

First reviewed April 20, 2022. Review updated, April 25, 2023

Last year we found PTSD Coach to be a privacy-respecting mental health app and put it on our Best Of list. Nothing has changed since our 2022 review. PTSD Coach is still great.

Read our 2022 review:

This app doesn't collect personal information, and so it can't share any personal information. Yay! The US Department of Veteran Affairs has -- and follows -- strict privacy rules, which the app seems to adhere to. Again, yay! And the apps privacy policy makes clear what anonymous usage data is collected, what it is used for, and how to turn off the sharing of that data. A third yay! If we had to find one concern with this app, it's that it hasn't been updated in the Google Play store since July, 2020. Nearly two years without an update doesn't mean anything is wrong. It does show that no security updates have been done (hopefully because they haven't been needed) in a while. This is probably nothing major. We're just noting this as it's good when apps are updated when needed.

What's the worst that could happen? Well, hopefully nothing at all. If you want to make sure no one knows you are using this app, it's always good to passcode protect your phone and not use the app around anyone you wouldn't want to see you using it. Overall, this is one of the best privacy protecting apps we reviewed and that is a very good thing for an app targeted at service members who need help managing PTSD. First reviewed April 20, 2022. Review updated, April 25, 2023.

Dicas para se proteger

  • If you would like to turn off sending this anonymous usage information, go to the Settings menu, look for "Anonymous Usage Data," and flip the switch to the "off" setting.
  • mobile

Pode me bisbilhotar? informações

Câmera

Dispositivo: Não aplicável

Aplicativo: Sim

Microfone

Dispositivo: Não aplicável

Aplicativo: Sim

Rastreia localização

Dispositivo: Não aplicável

Aplicativo: Não

O que pode ser usado para se inscrever?

Que dados a empresa coleta?

Como a empresa usa esses dados?

"When you use a VA mobile app, no data that could be used to identify you is sent to VA or third parties. Any information that you enter into the app, such as names, phone numbers, addresses, images, or music, cannot be accessed, stored, or shared by VA."

"VA mobile apps do collect anonymous information about how people use the app. It is only used to improve how well the app works. We can see what sections of the app people visit, for example."

Como você pode controlar seus dados?

"If you would like to turn off sending this anonymous usage information, go to the Settings menu, look for "Anonymous Usage Data," and flip the switch to the "off" setting."

Qual é o histórico conhecido da empresa na proteção de dados dos usuários?

Médio

No known privacy or security incidents discovered in the last 3 years.

Informações de privacidade infantil

We did not find information about children privacy in their privacy policy.

Este produto pode ser usado offline?

Não foi possível determinar

Informações de privacidade fáceis de entender?

Sim

Links para informações de privacidade

Este produto atende aos nossos padrões mínimos de segurança? informações

Sim

Criptografia

Sim

Senha forte

Sim

Atualizações de segurança

Sim

Gerencia vulnerabilidades

Sim

Anyone who finds a bug can report it to https://bugcrowd.com/va-vdp

Política de privacidade

Sim

It's a little hard to find, but it is there on the National Center for PTSD page run by the US Department of Veterans Affairs

O produto usa inteligência artificial? informações

Não

*Privacidade não incluída

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