MindDoc

Ostrzeżenie: *Prywatność dla tego produktu do nabycia osobno

MindDoc

Data recenzji: 20 kwietnia 2022

|
|

Według Mozilli:

|
Według użytkowników: Bardzo przerażające

MindDoc is a mental health app developed by clinical psychologists and researchers to help people suffering with depression, anxiety, insomnia, and eating disorders or who simply want to work daily on their emotional well-being. Based in Germany, MindDoc is governed by the generally stricter GDPR privacy laws, at least for people living in the EU/EEA. The app, available in German and English, is free to download and costs around $70 for a yearly subscription. Users get access to a mood journal, a mental health score to help gives users insight into where things are going well and where there are problems and then offers courses and exercises to help improve mental wellness.

So, how do their privacy practices look? Well, yay for being under GDPR, that's a good thing as that law has stricter privacy protections than most anywhere else in the world. Still, boo on MindDoc for being occasionally vague in their privacy policy about how they share data with third parties. And an even bigger BOO on MindDoc for allowing Facebook to collect data on their users that could tell Facebook things like when a person users the mental health app and how often. Not good, not good at all.

Co się może stać, jeśli coś pójdzie nie tak?

Here's a scary line to read in any privacy policy, "Facebook may associate your use of our app and related activities with your Facebook user account." Uhm, YIKES!!! What does that mean? Well, it seems to indicate Facebook could know if you use the MindDoc app, when you use the app, how often you use the app, and perhaps other details about your use of the app. So, Facebook could know you're a woman, 28 years old, who uses an app to help manage anxiety, and likes lots of posts about cats and wine. Based on that. Facebook could then serve you lots of targeted ads about being single, your biological clock ticking, and make you even more anxious about life. You absolutely do not need that.

Here's another vague line in MindDoc's privacy policy that worries us, "We generally do not share your data with third parties unless we are legally entitled or obligated to do so, or you have given us consent to do so." Uhm, what do they mean by "generally"? That word seems to give them wiggle room to share your data with third parties in instances not covered by their privacy policy. Which, again, YIKES!!! Vague statements in privacy policies are not your friend. Especially with apps that collect so much personal information about you like your name, email, phone number, questions about your mental state, living conditions, and more. Seems Consumers Reports also had problems with MIndDoc's vague privacy policies on data sharing with third parties back in 2021. We're worried your data could get shared with third parties you're not aware of or don't consent to and then it could be used for who knows what. You don't want that. We don't want that.

One more thing about MindDoc that leaves us worried. They say you can delete your data directly in the app at any time by going to "Settings → Data & Security." However, when we downloaded and used the app and then wanted to delete our data, we could not find this option. Which means MindDoc still has your friendly privacy researcher's data when we'd really rather they didn't. Because suddenly we're seeing ads about mental health everywhere and it's got us a little freaked out (granted, we've been researching mental health apps, so mental health ads following us everywhere seems inevitable, unfortunately).

Wskazówki, jak się chronić

  • Go to "Profile > Data & security" section of the app to opt out from Facebook and other third-party ad networks.
  • Follow MindDoc's recommended tips to protect yourself found here
mobile Prywatność ostrzeżenie Bezpieczeństwo ostrzeżenie Sztuczna inteligencja

Czy może mnie podsłuchiwać? informacje

Aparat

Urządzenie: Nie dotyczy

Aplikacja: Nie

Mikrofon

Urządzenie: Nie dotyczy

Aplikacja: Nie

Śledzi położenie

Urządzenie: Nie dotyczy

Aplikacja: Nie

Czego można użyć do rejestracji?

Jakie dane zbiera ta firma?

Jak ta firma wykorzystuje te dane?

MindDoc says, "We generally do not share your data with third parties unless we are legally entitled or obligated to do so, or you have given us consent to do so." That word generally concerns us as it leaves open the possibility that they might share it for other purposes or without your consent.

Their privacy policy states, "Facebook may associate your use of our app and related activities with your Facebook user account. We are not able to do this. We only receive statistical information from Facebook about the use of our application, via Audience Insights." Which looks like Facebook could be learning a whole lot about you and your mental health app use unless you opt out of this, which you should absolutely do by using the opt out slider in the "Profile > Data & security" section of the app.

Jak możesz kontrolować swoje dane?

The app says data can be deleted directly in the app in the "Settings → Data & Security" at any time. However, we could not find this option after downloading the app.

Alternatively, any user can write this request by email from the address registered with us to [email protected] or by naming the personal identification number (this is located in the profile area at the very bottom).

Jaka jest znana historia tej firmy w zakresie ochrony danych użytkowników?

Średnia

No known privacy or security incidents discovered in the last 3 years.

Informacje o prywatności dziecka

We did not find information about children privacy in their privacy policy.

Czy ten produkt może być używany bez połączenia z siecią?

Nie

Przyjazne dla użytkownika informacje o prywatności?

Tak

Odnośniki do informacji o prywatności

Czy ten produkt spełnia nasze minimalne standardy bezpieczeństwa? informacje

Nieznane

Szyfrowanie

Tak

MindDoc's encryption practices are described here https://minddoc.com/de/de/datenschutz#chapter-8

Silne hasło

Tak

Aktualizacje zabezpieczeń

Tak

Zajmuje się problemami z bezpieczeństwem

Nie można ustalić

Zasady ochrony prywatności

Tak

Czy produkt wykorzystuje sztuczną inteligencję? informacje

Tak

MindDoc acts as a mental health companion that asks questions daily in order to evaluate a person’s well-being and screen them for symptoms of depression.

Czy tej sztucznej inteligencji nie można ufać?

Nie można ustalić

Jakie decyzje sztuczna inteligencja podejmuje o Tobie lub za Ciebie?

Czy firma jest przejrzysta w kwestii działania sztucznej inteligencji?

Nie można ustalić

Czy użytkownik ma kontrolę nad funkcjami sztucznej inteligencji?

Nie można ustalić


Aktualności

Mental Health Apps Aren't All As Private As You May Think
Consumer Reports
Type “mental health” or a condition such as anxiety or depression into an app store search bar, and you can end up scrolling through endless screens of options. As a recent Consumer Reports investigation has found, these apps take widely varied approaches to helping people handle psychological challenges—and they are just as varied in how they handle the privacy of their users.
The Digital Standard Case Study: Mental Health Apps
The Digital Standard
Recent events like the global coronavirus pandemic, the resulting economic crisis, and large scale protests related to the Black Lives Matter movement, have spotlighted rising mental health related harms with marginalized and vulnerable populations. Increased anxiety and upheaval causes both physical and psychological symptoms and can be very distressing. Mental health applications collect sensitive information that can create damaging, irreversible impacts on individuals if shared with third parties, including social stigmatization and additional barriers to future opportunities.
Peace of Mind...Evaluating the Privacy Practices of Mental Health Apps
Consumer Reports
Mental health apps show many of the same patterns we see elsewhere in data-collecting apps. However, the sensitivity of the data they collect means the privacy practices and policies are even more important—especially during a pandemic where people are relying on these services in greater numbers for the first time. Our evaluation shows how there are multiple ways to evaluate how thoughtfully mental health apps handle user data collection, management, and sharing to third parties.
5 Mental Health Apps You Need On Your Phone
Tech Guide
Today, there are plenty of helpful mental health apps that are backed by real experts and evidence-based methods. These apps aren’t meant to replace the guidance of a licensed professional but rather as a supplementary aid. Even so, make sure to vet an app before downloading it to make sure it comes from a reputable source.
Do Therapy Apps Really Protect Your Privacy?
Life Hacker
It’s no surprise that after a year of unprecedented (remember that word?) isolation, there was a significant surge in users seeking out remote therapy and mental health apps. In terms of increasing mental health awareness and decreasing mental health stigma, more people seeking out help is a positive thing. However, as with anything you download onto your phone, therapy apps come with data and privacy concerns—perhaps even more concerns than other apps, considering the sensitive nature of what you disclose to virtual therapists.
MindDoc: Depression & Anxiety Review
One Mind Psyber Guide
MindDoc supports users in tracking, monitoring, and communicating symptoms of depression to a care provider.

Komentarze

Masz uwagi? Podziel się nimi z nami.