Calm

Calm

Data recenzji: 17 czerwca 2022

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Według Mozilli:

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Według użytkowników: Ogromnie przerażające

"Take a deep breath" Those are the first words you see when you open this meditation app. Then you hear the soothing sounds of rain in the forest or waves at beach. Ahh...feeling calmer already. Calm is a popular app to meditate, relax, and help you fall asleep. Your stressed out privacy researcher here at *Privacy Not Included has actually relied on it for a number of years to help keep the anxiety of reading all these privacy policies at bay. Unfortunately, this researcher didn't actually read their privacy policy until doing our research for these mental health apps.

Dang it! Calm's privacy policy now has us all stressed out. Seems not only do they collect a pretty good amount of personal information, they also gather data from outside sources, and use lots of tracking and data collect to target ads and share information with a number of third parties for things like marketing and research. That's rather stressful. This privacy researcher is gonna go take a few more deep breaths...on my own, with no app collecting my data.

UPDATE: Here's a thing Calm did to help calm this stressed out privacy researcher's frazzled nerves a little. After we launch our review, we had some productive conversations with them that resulted in them updating their privacy policy. On June 16, 2022, Calm change their privacy policy to clearly grant all users -- not only those in the EU and California living under stricter privacy laws -- the same rights to access and delete their data. This is progress. Thanks Calm.

Co się może stać, jeśli coś pójdzie nie tak?

Uhg...Calm, why oh why must you ruin our zen meditation vibe with stressful privacy practices? You know what's rather stressful? When a company says, "Calm uses your data to personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior." OK, so, there are certainly more stressful things in life. But still, what if we just want to meditate in peace without all our data being used to find ways to sell us more stuff or keep us on the app longer? Pardon us as we go take another deep breath.

Calm says they don't sell your personal information (yay!). Sadly, they say they can use it -- and other things like your actions, preferences, interests. machine learning, and browsing behavior -- to target you with ads and personalizations and the like. They also say they "may obtain information about you from publicly available sources, marketing and advertising partners, consumer research platforms, and/or business contact databases." Potentially gathering even more data on you from data brokers and advertising companies, nope, these are not calming privacy practices at all. Then there's this (unfortunately) common practice where they say they "also share aggregated or other information not subject to obligations under the data protection laws of your jurisdiction with third parties." Here's where we have to remind you that it's been found to be relatively easy to de-anonymize such data, data they say they can share without restriction.

What's the worst that could happen? Well, could Calm get to know all about your meditation practices, your mood, your gender, your location, and more. Then use or share that information to target you with ads about things, like a wine company thinking you're ripe for targeting with wine ads when you're using the app a lot because that might mean you're stressed out. But you're a recovering alcoholic and the wine ads add to your stress. It's just one potential scenario of how targeted ads based on on your behavior and identifiers on the app could go wrong. Not something any of us need when we just want to meditate in peace, dang it!

Wskazówki, jak się chronić

  • Do NOT use your Facebook account to login.
  • Chose a strong password.
mobile Prywatność ostrzeżenie Bezpieczeństwo Sztuczna inteligencja

Czy może mnie podsłuchiwać? informacje

Aparat

Urządzenie: Nie dotyczy

Aplikacja: Nie

Mikrofon

Urządzenie: Nie dotyczy

Aplikacja: Nie

Śledzi położenie

Urządzenie: Nie dotyczy

Aplikacja: Nie

Czego można użyć do rejestracji?

Facebook and Google registration is available

Jakie dane zbiera ta firma?

Jak ta firma wykorzystuje te dane?

Calm does not "sell" the personal information they collect (and will not sell it in the future without providing a right to opt out)." They do allow their advertising partners to collect certain device identifiers and electronic network activity via the Services to show ads that are targeted to your interests on other platforms.

Calm uses your data to personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior.

Calm "may obtain information about you from publicly available sources, marketing and advertising partners, consumer research platforms, and/or business contact databases."

Calm may also "share data with your consent or at your direction. For instance, you may choose to share actions you take on our Services with third-party social media services via the integrated tools we provide via our Services."

Calm allow others to "provide analytics services and serve advertisements on their behalf across the web and in mobile applications. These entities use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Calm and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and online services, and better understand your online activity."

Calm will also "share aggregated or other information not subject to obligations under the data protection laws of your jurisdiction with third parties. For example, we sometimes share aggregate information with research organizations to help facilitate their research."

Jak możesz kontrolować swoje dane?

When we first reviewed Calm in May, 2022, their data retention details, deletion request rights and access request rights were mentioned only for Californian and European residents. On June 16, 2022, after some conversations with Calm, they updated their privacy policy to grant all users rights to access and delete their data. This is good change.

Their privacy policy now states, "Subject to certain limits and conditions provided under law, we honor the exercise of the right of access or deletion for all of our users, regardless of their location. Any Calm user may exercise this right by contacting us at [email protected]"

Jaka jest znana historia tej firmy w zakresie ochrony danych użytkowników?

Średnia

No known privacy or security incidents discovered in the last 3 years.

Informacje o prywatności dziecka

We did not find information about children privacy in their privacy policy.

Czy ten produkt może być używany bez połączenia z siecią?

Tak

Users can download and save meditations for offline use

Przyjazne dla użytkownika informacje o prywatności?

Nie

Odnośniki do informacji o prywatności

Czy ten produkt spełnia nasze minimalne standardy bezpieczeństwa? informacje

Tak

Szyfrowanie

Tak

Silne hasło

Tak

Aktualizacje zabezpieczeń

Tak

Zajmuje się problemami z bezpieczeństwem

Tak

One vulnerability disclosed at openbugbounty still remains unpatched.

Zasady ochrony prywatności

Tak

Czy produkt wykorzystuje sztuczną inteligencję? informacje

Tak

Calm uses AI to increase engagement, personalize user experience, suggest content. "Calm's user data is directly fed into the third-party machine learning system, including all purchase and behavioural data,"

Czy tej sztucznej inteligencji nie można ufać?

Nie można ustalić

Jakie decyzje sztuczna inteligencja podejmuje o Tobie lub za Ciebie?

How to convert new users, engage existing users, retain the users they have

Czy firma jest przejrzysta w kwestii działania sztucznej inteligencji?

Nie można ustalić

Czy użytkownik ma kontrolę nad funkcjami sztucznej inteligencji?

Nie

*Prywatność do nabycia osobno

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