PTSD Coach

PTSD Coach is a free self-help app created by the US Department of Veterans Affairs National Center for PTSD. It is designed to help military service members and veterans mainly, and others secondarily, manage symptoms of Post-traumatic Stress Disorder such as anger, sleep problems, suicidal thoughts, and help with relaxation and self-talk. The US Department of Veterans Affairs also offers a handful of other self-help and treatment companion apps designed to help people manage PTSD. All these apps use the same privacy policy which clearly states "no data that could be used to identify you is sent to VA or third parties." This is good. And lawmakers have questioned the VA on their app privacy review practices to make sure they are strict and protect their users, which is also good. From what we can tell, this app seems to do a good job protecting users' privacy.

Wat kan er gebeuren als er iets misgaat?

First reviewed April 20, 2022. Review updated, April 25, 2023

Last year we found PTSD Coach to be a privacy-respecting mental health app and put it on our Best Of list. Nothing has changed since our 2022 review. PTSD Coach is still great.

Read our 2022 review:

This app doesn't collect personal information, and so it can't share any personal information. Yay! The US Department of Veteran Affairs has -- and follows -- strict privacy rules, which the app seems to adhere to. Again, yay! And the apps privacy policy makes clear what anonymous usage data is collected, what it is used for, and how to turn off the sharing of that data. A third yay! If we had to find one concern with this app, it's that it hasn't been updated in the Google Play store since July, 2020. Nearly two years without an update doesn't mean anything is wrong. It does show that no security updates have been done (hopefully because they haven't been needed) in a while. This is probably nothing major. We're just noting this as it's good when apps are updated when needed.

What's the worst that could happen? Well, hopefully nothing at all. If you want to make sure no one knows you are using this app, it's always good to passcode protect your phone and not use the app around anyone you wouldn't want to see you using it. Overall, this is one of the best privacy protecting apps we reviewed and that is a very good thing for an app targeted at service members who need help managing PTSD. First reviewed April 20, 2022. Review updated, April 25, 2023.

Tips om uzelf te beschermen

  • If you would like to turn off sending this anonymous usage information, go to the Settings menu, look for "Anonymous Usage Data," and flip the switch to the "off" setting.
  • mobile

Kan het me bespioneren? informatie

Camera

Apparaat: Niet beschikbaar

App: Ja

Microfoon

Apparaat: Niet beschikbaar

App: Ja

Volgt locatie

Apparaat: Niet beschikbaar

App: Nee

Wat is er nodig om u aan te melden?

Welke gegevens verzamelt het bedrijf?

Hoe gebruikt het bedrijf deze gegevens?

"When you use a VA mobile app, no data that could be used to identify you is sent to VA or third parties. Any information that you enter into the app, such as names, phone numbers, addresses, images, or music, cannot be accessed, stored, or shared by VA."

"VA mobile apps do collect anonymous information about how people use the app. It is only used to improve how well the app works. We can see what sections of the app people visit, for example."

Hoe kunt u uw gegevens beheren?

"If you would like to turn off sending this anonymous usage information, go to the Settings menu, look for "Anonymous Usage Data," and flip the switch to the "off" setting."

Hoe staat het bedrijf bekend als het gaat om het beschermen van gebruikersgegevens?

Gemiddeld

No known privacy or security incidents discovered in the last 3 years.

Privacyinformatie voor kinderen

We did not find information about children privacy in their privacy policy.

Kan dit product offline worden gebruikt?

Kan niet bepalen

Gebruikersvriendelijke privacy-informatie?

Ja

Koppelingen naar privacy-informatie

Voldoet dit product aan onze minimale beveiligingsnormen? informatie

Ja

Versleuteling

Ja

Sterk wachtwoord

Ja

Beveiligingsupdates

Ja

Beheert kwetsbaarheden

Ja

Anyone who finds a bug can report it to https://bugcrowd.com/va-vdp

Privacybeleid

Ja

It's a little hard to find, but it is there on the National Center for PTSD page run by the US Department of Veterans Affairs

Gebruikt het product AI? informatie

Nee

*Privacy niet inbegrepen

Dieper duiken

Opmerkingen

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