Waarschuwing: *bij dit product is privacy niet inbegrepen
Peloton isn't just about bikes anymore. They also sell a couple of high-priced treadmills. Those big bucks get you a shock-absorbing treadmill with a 24 inch touch screen built in so you can feel like you're running on the beach with your trainer when in fact you're stuck inside your apartment. Their app tracks your workouts and gives you access to things like yoga classes and strength training too. Tragically, Peloton had to issue a recall on their Tread+ treadmills when a child was killed when they were pulled under the treadmill. The company also had to issue a recall on their Tread treadmill because the console could detach and fall. Oof, 2021 was not a good year for Peloton Tread. Sadly, their privacy and security isn't so great either.
Wat kan er gebeuren als er iets misgaat?
Peloton became one of the go-to workout machines for those who could afford them during the pandemic. They’ve had a pretty rough go of it since though. In early 2023, they agreed to pay a $19 million civil penalty for a flaw that resulted in a 6-year old being killed in an accident on one of their treadmills back in 2021. Worse, the United States Consumer Product Safety Commission reported that Peloton was aware of “incidents associated with pull under and entrapment in the rear of the treadmills, including reports of injuries” before that design flaw ended in tragedy. The CPSC also said that company staff claimed Peloton continued to distribute the dangerous treadmills even after they recalled it. (If you have one of these machines, you can now request a safety guard from Peloton that will be available in early 2024.)
After the incident, Peloton did add additional safety features including a four-digit passcode to keep their treadmills from starting up for anyone without authorized access. Sounds great, right? Unfortunately they added a paywall too which meant unless you paid a subscription fee, your pricey Peloton could turn into an expensive towel rack. They did reverse that decision and unlock the “Just Ride,” “Just Run,” and “Just Walk” features plus a limited number of pre-recorded classes per month for “non-members.” But this issue of who owns and controls a connected device after purchase will almost certainly be a growing concern in the years ahead. Especially with a company like Peloton, which makes quite a lot of money off the content sold to users of their workout equipment.
And Peloton isn’t out of the woods yet regarding the safety of their machines. They had to issue another recall in mid-2023 for their bikes -- because the seat post can break or detach during use. As if spin classes needed to be any scarier.
Security-wise, there have been some blunders too. In early 2021, a bug in the Peloton system reportedly exposed personal user data on their servers, including gender, age, location, and more, to anyone on the internet. It appears to be fixed now, but what's not good is that it took Peloton more than three months -- and a call from a journalist -- to address the vulnerability, according to the security researcher who discovered the problem. Recently, in the summer of 2023, it was reported that Pelotons may still have a number of security issues that could allow bad actors to get access to sensitive information. Eesh.
What’s the worst that could happen? Well, a child dying is pretty much the worst thing that could happen. We hope nothing like that ever happens again. As for what's the worst things that could happen from a privacy perspective...well, we sure hope Peloton gets their security act together because their pricey treadmills do come with cameras and microphones included and no one needs to hack into those and watch you grunting away during your workout.
Tips om uzelf te beschermen
- Opt out from sharing of your information with third parties for marketing purposes via the form
- Once you do not use a device any more, make sure to request deletion of all your data.
- Do not sign up with third-party accounts. Better just log in with email and strong password.
- Chose a strong password! You may use a password control tool like 1Password, KeePass etc
- Use your device privacy controls to limit access to your personal information via app (do not give access to your camera, microphone, images, location unless necessary)
- Keep your app regularly updated
- Limit ad tracking via your device (eg on iPhone go to Privacy -> Advertising -> Limit ad tracking) and biggest ad networks (for Google, go to Google account and turn off ad personalization)
- Request your data be deleted once you stop using the app. Simply deleting an app from your device usually does not erase your personal data.
- When starting a sign-up, do not agree to tracking of your data if possible.
Wat is er nodig om u aan te melden?
Account van derden
Welke gegevens verzamelt het bedrijf?
Name, mailing address (including zip code), billing address (including zip code), email, date of birth and phone number; Delivery information (including billing, shipping and delivery address); Geolocation.
Any additional information you choose to provide to enhance your use of the Services, including your weight, height, gender, general location, photo, picture, tags, image, avatar; Voiceprint, your Image or likeness; Information you provide in order to track your performance while using our Services, e.g. height, weight, heart rate (if a compatible heart rate monitor is connected).
Hoe gebruikt het bedrijf deze gegevens?
Hoe kunt u uw gegevens beheren?
Hoe staat het bedrijf bekend als het gaat om het beschermen van gebruikersgegevens?
In July 2023, Check Point security experts unveiled vulnerabilities found in workout equipment made by Peloton. Exploiting these vulnerabilities could potentially grant threat actors access to user databases, exposing sensitive data of Peloton users.
Peloton had a reported security vulnerability in 2021 that may have leaked user privacy account data from their servers and apparently didn't fix it in a timely manner.
Privacyinformatie voor kinderen
Kan dit product offline worden gebruikt?
Peloton's privacy policies aren't the most difficult to read and understand that we've ever seen. We're still not sure we'd call them user-friendly though.
Koppelingen naar privacy-informatie
Voldoet dit product aan onze minimale beveiligingsnormen?
Peloton Bugs Expose Enterprise Networks to IoT AttacksDark Reading
Peloton Recalls Two Million Exercise Bikes Due to Fall and Injury HazardsUnited States Consumer Product Safety Commission
Peloton Agrees to Pay $19 Million Civil Penalty for Failure to Immediately Report Tread+ Treadmill Entrapment Hazards and for Distributing Recalled TreadmillsUnited States Consumer Product Safety Commission
Peloton’s leaky API let anyone grab riders’ private account dataTechCrunch
Tour de Peloton: Exposed user dataPen Test Partners
Peloton Recalls Tread+ Treadmills After One Child Died and More than 70 Incidents ReportedUnited States Consumer Product Safety Commission
Peloton Recalls Its Tread+ and Tread Treadmills After They're Linked to Serious Safety HazardsConsumer Reports
Peloton Tread+ Recall: What Owners Need to KnowNew York Times
Peloton is updating its treadmills to again be useful without a subscriptionThe Verge
Peloton comes out with new treadmill after recallMobi Health News
Peloton is figuring out how to moderate extremist contentAxios
Peloton Studio Security BreachTom
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