Roomba de iRobot

Roomba de iRobot

iRobot
Wifi Bluetooth

Fecha de la reseña: 9 de Noviembre de 2022

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Let’s face it, vacuuming sucks. Throw in some pets or kids and this Sisyphean task can drain your soul. Well, hello Roomba! This robot vacuum does the work for you. These robot vacuums map your house, can tell the kitchen from the dinner room, and will vacuum with a "Hey Google, clean up under the table" voice command. A truly wonderful invention. And if you've been scarred by watching those videos where they smear poop all over the floor, your worries are (hopefully) over. Roombas are learning how to avoid dog poo. Technological advances are truly a wonder. Poo aside, maybe the best thing about iRobot's Roombas is, they're actually pretty good at privacy and security. For now. Who knows if they'll stay that way after Amazon's puchase of iRobot goes through?

¿Qué podría pasar si algo falla?

iRobot and their robot vacuums are one of the good guys when it comes to privacy. That’s why they make our “Best Of” list. And why Consumer Reports named them the most privacy and secure robot vacuums they review. Shoot, we even hired an independent cybersecurity firm to look into iRobot Roomba’s privacy and security and they came back with a report that said, “Despite the fact that rigorous testing approaches and techniques were instigated against the Roomba Vacuum i3 … no issues of any kind were identified during the course of this review.” Good work iRobot!

That’s the good news. Now for the worrisome news. The reason we asked an independent cybersecurity firm to look into iRobot’s robot vacuum cleaners is because we wanted to confirm that they are as good at privacy and security as we thought (and it seems they are). Because not-very-good-guy Amazon announced in August, 2022 that they are acquiring good guy iRobot for about $1.7 billion. And this has us -- and many other experts -- concerned about the privacy of all the personal information these robot vacuums can collect on you and your home going forward.

Here’s why: Amazon loves data. They like to know as much about you as they can so they can target you with the ads and product recommendations that will sell you more stuff. iRobot’s privacy policy says they can collect lots of data about you and your home -- things like your home’s floor plan, the objects in your home and where they are located, cleaning schedules, your location, name, email, device and advertising IDs, and even images from your home if you chose to share those from their vacuums that use camera-based navigation. That’s a lot of info about your and your home that Amazon could potentially use to know more about you, target you with ads, and sell you more stuff

iRobot currently makes it fairly clear they want to do a good job protecting and respecting all the data their little roving vacuum robots can collect. They don’t sell your data (neither will Amazon, but Amazon doesn’t need to as they are the advertising giant others pay to use the data they have on you to target you with ads and promotions). iRobot also says they won’t share your personal information for third party advertising (they may share some app and website usage info for targeted advertising…this is super common). This is good. However, we can’t say Amazon will do the same. Amazon wants to own that data on you to target you with more ads and sell you more stuff. As one privacy expert put it, “People tend to think of Amazon as an online seller company, but really Amazon is a surveillance company. That is the core of its business model, and that’s what drives its monopoly power and profit,” says Evan Greer, director of the nonprofit digital rights organization Fight for the Future..

All this makes it feel quaint that a few years back iRobot got into a bit of hot water because it appeared they were mapping users' homes with their Roomba robot vacuum cleaners with potential plans to sell that data. Since then, iRobot stepped up and made it a point to show they don't sell users' personal data about their lives or homes. And you can choose to not have map data transmitted to iRobot at all. All this is great…and shows why the news of the pending sale of iRobot to Amazon isn’t so great.

It used to be the biggest concern you had with your Roomba was it rolling through dog poo on the floor and creating a huge mess. Now the new J series Roombas come with what they call P.O.O.P. (Pet Owner Official Promise). According to the company, the P.O.O.P promise means certain robot vacuums ”will steer clear of your pet’s waste as it gets down to its own business. If it doesn’t, we'll replace your robot for free.” Roomba accomplishes this poop detection with a camera and artificial intelligence. Does this raise some privacy concerns? Yes. Sensors for navigation are generally a safer bet than cameras in your home. However, we do like the measures Roomba takes to protect users from their cameras, like only recognizing a few objects (including poo) and shutting the camera off if it detects a human. Will Amazon keep these measures in place to protect their users? We don’t know.

What’s the worst that could happen? Well, the sale of iRobot to Amazon could (will likely) go through. And once Amazon takes over iRobot, they could turn it from a privacy success story to a privacy nightmare. And all those people who bought a Roomba partly because they were good at privacy could now have their personal information transferred over to Amazon as part of the sale. And now Amazon could have a floor plan mapping, objects in your home tracking, roving camera sending data back to the retail and ad targeting Big Tech giant. And, well, your privacy could never be the same. Dear Amazon, would you please not screw up iRobot’s robot vacuums and their strong privacy and security!?? Please! Can we just have one nice thing for privacy these days?

Consejos para protegerte

  • Utiliza la autenticación de dos factores
  • Limita los datos compartidos de tu robot aspirador
  • Utiliza contraseñas seguras
  • Mantén actualizado el firmware de tu robot aspirador
  • No te registres a través de cuentas de terceros. Es mejor que inicies sesión con un correo electrónico y una contraseña segura.
  • Utiliza los controles de privacidad de tu dispositivo para limitar el acceso a tu información personal a través de la aplicación (no otorgues acceso a tu cámara, micrófono, imágenes y vídeos a menos que sea estrictamente necesario).
  • Actualiza tu aplicación con regularidad
  • Limita el rastreo de anuncios a través del dispositivo (por ejemplo, en el iPhone, ve a Privacidad -> Publicidad de Apple -> Anuncios personalizados) y de los gigantes publicitarios (para Google, ve a tu cuenta de Google y desactiva la personalización de anuncios).
  • Solicita que se eliminen tus datos cuando dejes de usar la aplicación. El solo hecho de eliminar una aplicación de tu dispositivo no hace que se eliminen tus datos personales.
  • Si puedes hacerlo, no aceptes el seguimiento de tus datos cuando estés realizando el proceso de registro.
mobile Privacidad Seguridad IA

¿Me puede espiar? Información

Cámara

Dispositivo:

Aplicación: No

Micrófono

Dispositivo: No

Aplicación: No

Rastrea la ubicación

Dispositivo: No

Aplicación:

¿Qué se puede usar para registrarse?

¿Qué datos recopila la empresa?

¿Cómo utiliza la empresa estos datos?

iRobot does not share personal data with third parties for commercial or marketing purposes.

iRobot does not sell personal data.

iRobot does not buy or sell data with data brokers.

iRobot permite que terceros desarrollen aplicaciones y herramientas que interactúan con sus Robots y Servicio, incluidos, por ejemplo, Amazon Alexa y el Asistente de Google. Si eliges integrar una aplicación o servicio de terceros con los Robots o el Servicio de iRobot, la empresa permitirá que el tercero recopile la información de tu Robot y de la aplicación necesaria para impulsar la integración. Ten en cuenta que iRobot no controla la recopilación de datos y las prácticas de uso de estos terceros. Debes revisar cuidadosamente las políticas de privacidad y otros documentos de los terceros antes de conectar tu Robot o las aplicaciones a sus servicios.

"Our Robots do not transmit this information unless you register your Robot online and connect to Wi-Fi or Bluetooth, or connect to the internet via another method. It is possible to use our smart technology Robots without Wi-Fi or Bluetooth data transmission, simply by disconnecting your Wi-Fi or Bluetooth from the Robot or by never connecting it at all. You may also choose through your settings in the App not to have map data transmitted to us."

¿Cómo puedes controlar el uso de tus datos?

Puedes elegir que no se transmitan datos de mapeo a iRobot.

All users, regardless of where they live, can get their data deleted.
"You may access, correct, remove, request deletion of, and update certain personal information that you have provided to us by clicking on “My Account” on our Website and App. Depending on your jurisdiction, you may be entitled to additional rights in relation to your personal information."

This can be done through iRobot.com or the iRobot Home App. Personal data is deleted within 30 days of a customer's request. Usage data is stored in a deidentified database (completely separated from identifiable customer information), and is rendered fully anonymized upon customer account deletion, as all personal data is deleted during that process. For the j7/j7+ and Roomba Combo j7+, a customer can request that the images they've shared with iRobot be deleted. iRobot never has access to images the customer has chosen not share, and those are automatically deleted in 30 days.

iRobot deletes personal data after its designated retention period has been reached, or when a customer requests deletion, whichever is sooner.

¿Qué historial tiene la compañía en cuanto a la protección de los datos de los usuarios?

Promedio

No se han comunicado incidentes en los últimos 3 años.

Información sobre privacidad infantil

The Service, Robots, and App are not directed to persons under 16 and we do not intentionally collect or maintain information from persons under 16. If you become aware that personal information about a person under 16 has been provided to us, please immediately contact us.

¿El producto se puede usar sin conexión?

¿La información de privacidad es fácil de entender?

iRobot tiene varias páginas de privacidad en las que explican su enfoque con respecto a la privacidad, en un lenguaje sencillo. También disponen de información y preguntas frecuentes (FAQ) específicas sobre Roomba.

Enlaces a información de privacidad

¿El producto cumple nuestros estándares mínimos de seguridad? Información

Cifrado

Los datos se cifran en tránsito y en reposo. Roomba se comunica con el servicio en la nube de iRobot a través de cifrado. La información del robot se almacena separada de los datos del cliente, para desidentificar el robot y sus datos asociados de su propietario(a).

Contraseña fuerte

Actualizaciones de seguridad

Gestiona las vulnerabilidades

iRobot ejecuta un programa privado de cazadores de bugs, lo que significa que cualquier persona que encuentre un problema de seguridad y lo divulgue de manera responsable puede recibir una remuneración. También organizan eventos de hacking para colaborar con la amplia comunidad de investigadores de seguridad.

Política de privacidad

¿El producto usa IA? Información

Se puede acceder a artículos académicos sobre el aprendizaje automático que se utiliza para ayudar a los Roomba a navegar por una habitación y cumplir programas de limpieza recomendados.

¿Es poco confiable esta IA?

No

¿Qué tipo de decisiones toma la IA acerca de ti o por ti?

iRobot uses AI and machine learning to help certain iRobot Roomba robot vacuums and Braava jet robot mops with Smart Mapping capabilities to map and navigate a home. This technology also helps these same Smart Mapping robots to automatically detect and proactively suggest ‘Clean Zones’ around specific objects like couches, tables, and kitchen counters. To do this, iRobot’s software has been trained with hundreds of thousands of images of these common household objects taken from test home environments during our development process (note: no customer robots or customer data was used during this process). Our machine learning software running onboard the robot then uses this pre-trained ability to recognize these objects in the home to deliver the customer-facing feature. AI and machine learning also enables our connected robots to better fit within our users homes and schedules through features like recommended cleaning schedules based on the user’s previous cleaning patterns and, for our Smart Mapping robots, learning trouble areas of the home based on the robot’s experience and recommending specific ‘Keep Out Zones’ to the user.

Only the Roomba j7/j7+ and Roomba Combo j7+ can use its camera sensor to detect and avoid obstacles; which currently includes only electrical cords and pet waste. With a user’s express, opt-in consent, their Roomba j-Series robot will snap a photo of perceived obstacle and send the photo to the iRobot Home App for a user’s review. iRobot cannot view the images sent to the iRobot Home App unless a user specifically chooses to share an image with us. Users can choose to share any image they’d like - all of them, or none. Images that are shared with iRobot are used to improve iRobot's ability to train robots to avoid obstacles. Images that are not shared with iRobot are never viewable by iRobot and are deleted in 30 days.

¿La empresa es transparente acerca del funcionamiento de la IA?

An example can be found here: https://spectrum.ieee.org/irobot-roomba-j7

¿Tiene el usuario control sobre las características de la IA?

No se puede determinar

*privacidad no incluida

Profundiza más

  • The iRobot Deal Would Give Amazon Maps Inside Millions of Homes
    Wired
  • How Amazon’s Acquisitions of iRobot and One Medical Could Affect Your Privacy
    Wirecutter
  • iRobot’s Roomba will soon be owned by Amazon, which raises privacy questions
    The Conversation
  • Amazon dominates the $113 billion smart home market — here’s how it uses the data it collects
    CNBC
  • Will Amazon’s iRobot purchase turn your Roomba into a spy?
    Digital Trends
  • Amazon vacuums up Roomba maker iRobot, sparking immediate privacy concerns
    Mashable
  • Robot vacuums are learning to avoid dog poop. But that’s not all they can see.
    The Washington Post
  • Is Your Robotic Vacuum Sharing Data About You?
    Consumer Reports
  • Your Roomba May Be Mapping Your Home, Collecting Data That Could Be Shared
    New York Times
  • Is my robot vac spying on me? Data privacy, explained
    Reviewed
  • Here's what your iRobot knows about you
    Avast
  • Robot vacuums have a lot of dirt on you. Is yours sharing data?
    Komando.com

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