Wyze Video Doorbell

Wyze Video Doorbell

Review date: Nov. 8, 2021

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Mozilla says

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People voted: Somewhat creepy

Wyze, that Seattle-based company known for making super affordable home security cameras now also makes a video doorbell. It's got the things video doorbells have: HD video, two-way audio, motion detection, smart alerts. It even records video in the taller 3:4 aspect ratio rather than the usual 16:9 aspect ratio, because, as they rightly point out, people are taller than they are wide. Smart Wyze, smart. Free Cloud storage comes with purchase and there's a subscription for what Wyze calls Cam plus that gets you real-time alerts, pet detection, and unlimited video event length recording for $1.99 a month.

What could happen if something goes wrong?

There’s nothing in Wyze’s privacy policy that worries us overly much. We like that Wyze does not sell your personal information. They say they can share de-identified or aggregated information with third parties, which is pretty common and not too worrisome. Although it’s a good time to remind you that it’s been found to be pretty easy to de-anonymize some types of data and track down an individual’s patterns, especially with location data. And they do some targeted advertising with data they collect. Again, this is pretty normal in our digital ad economy and nothing stands out with Wyze that concerns us too much.

The biggest worry we have about Wyze’s affordable security cams is the huge data leak they suffered back in December, 2019 that exposed the personal information of 2.4 million customers when they left a database unprotected for 22 days. That is not good, not good at all. Fortunately, Wyze jumped on fixing their epic goof, which is what you want to see when something like this happens. And as far as we can tell, Wyze hasn’t had any major security vulnerabilities or data leaks since then.

All in all, these cameras seem ok for your front porch spying needs. What’s the worst that could happen? Well, we suppose the videos you record to the Cloud, because there is no local storage on this Wyze video doorbell, could get compromised when a major state sponsored cyber attack happens. That state, say, Russia for example, could learn who you and your neighbors vote for and then target you with ads to try and change your vote. That would not be cool. Also, probably not likely. Still, not cool.

Tips to protect yourself

  • Review Wyze's recommendations to keep your account secure
  • Check Wyze security & trust tips
  • Be very careful who you chose to share your Wyze wellness data with.
  • Don't connect your Wyze app to any social networks like Facebook.
  • Enable two-factor identification
mobile Privacy warning Security A.I.

Can it snoop on me? information

Camera

Device: Yes

App: Yes

Microphone

Device: Yes

App: Yes

Tracks location

Device: Yes

App: Yes

What can be used to sign up?

What data does the company collect?

How does the company use this data?

Wyze does not sell your personal information. However, Wyze may share aggregated or de-identified information with third parties, under your consent. Wyze also uses your data to target advertisement.

How can you control your data?

You can request that data be deleted. Wyze may still retain cached or archived copies of information about you for a certain period of time.

What is the company’s known track record of protecting users’ data?

Needs Improvement

In 2019, a massive leak happened at Wyze, exposing information from 2.4M customers. To Wyze’s credit, it has been very detailed in describing what happened, when, why, how, and what the company is doing about it.

Can this product be used offline?

No

User-friendly privacy information?

No

The privacy statement mentions audio data, but there's no explanation of what is being collected and what happens to it.

Links to privacy information

Does this product meet our Minimum Security Standards? information

Yes

Encryption

Yes

The live video feed and other communications are encrypted between the camera and the server.

Strong password

Yes

Security updates

Yes

Manages vulnerabilities

Yes

You can submit security vulnerabilities to Wyze: https://wyze.com/security-report

Privacy policy

Yes

Does the product use AI? information

Yes

Is this AI untrustworthy?

Can’t Determine

What kind of decisions does the AI make about you or for you?

Person detection through computer vision implementation.

Is the company transparent about how the AI works?

Can’t Determine

Does the user have control over the AI features?

Can’t Determine


News

Wyze camera data leak: How to secure your account right now
CNET
Wyze left a database exposed on the internet for much of December, 2019, exposing user data for 22 days. If you own a Wyze security camera, take a few minutes to secure your account and reconnect third-party services.
Wyze data leak: Key takeaways from server mistake that exposed information from 2.4M customers
Geek Wire
Seattle-area startup Wyze, a provider of home video cameras and other Internet of Things (IoT) devices, announced on Dec. 26 that it had been informed of a “data leak” that reportedly exposed the personal information of 2.4 million of its customers.
Wyze Cam subscriptions: What you need to know about October 9 service change
Gear Brain
It has been a busy week for smart home companies pivoting to subscription models. October 7 was the last day IFTTT granted unlimited use of its home automation platform for free, and now cut-price smart home company Wyze has begun a subscription service too.

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