Ring Video Doorbell
Ring $99 - $499

Ring Video Doorbell

These little HD video capturing, motion-detecting, two-way talking doorbells let you be Big Brother in your own home. See who is at the door on your phone, table, or PC. Ask the UPS person to drop the package off behind the planter when you're still at the office. See if the person at your door is a Girl Scout selling cookies so you can run down and get your yearly Tagalong fix. Or catch video of the neighborhood porch pirate to share with the cops. Just beware, these doorbells do have some noted potential security vulnerabilities that could let someone go Big Brother on you in your own home.

Our Research

How to use this guide

Can it spy on me

Camera Device: Yes | App: Yes
Microphone Device: Yes | App: Yes
Location Tracking Device: ? | App: Yes

What does it know about me

Product uses encryption
Yes

Reading level for privacy policy

Can't determine

Shares your information with 3rd parties for unexpected reasons
Yes
Uses third party analytics from app data.

Can I control it

If a password is required, you must change the default password
Yes
Automatic security updates
Yes
Deletes data it stores on you
Yes
Has parental controls
Can't determine

Company shows it cares about its customers

Company manages security vulnerabilities
Yes
Company makes it easy to contact customer support
Phone Number 800 656 1918
Live Chat Yes
Email Yes
Twitter Yes

😮What could happen if something went wrong

Recently it came out that Ring allowed employees in the Ukraine to view videos stored on Amazon's cloud service (see articles below). This means these employees could not only view, but potentially also download and share videos from your home. Also, last year a flaw was found that allowed someone logged into the Ring account to keep access to the system even after the password had been changed. If this security flaw hasn't been fixed yet, it could let your ex-partner have access to monitoring your home even after you've kicked them out and changed the password to your system. Ring told us via email that this flaw has been fixed. However, last year Amazon, owner of Ring, claimed it had fixed the flaw but was then forced to admit it hadn't.

Updates

The doorbells have eyes: The privacy battle brewing over home security cameras
Washington Post
Police want to register — and even subsidize — private security cameras. That’s just the start of the ethical challenges ahead.
For Owners of Amazon’s Ring Security Cameras, Strangers May Have Been Watching Too
The Intercept
Ring has a history of lax, sloppy oversight when it comes to deciding who has access to some of the most precious, intimate data belonging to any person: a live, high-definition feed from around — and perhaps inside — their house.
At Ring’s R&D Team, Security Gaps and Rookie Engineers
The Information
At one point during the meeting, Mr. Siminoff asked the team how he could make their jobs easier. One of the engineers in the room said that to improve Ring’s software, the Kiev office needed access to customer video feeds.

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