Petcube Play 2 & Bites 2

Petcube Play 2 & Bites 2

Review date: 11/02/2020

Mischievous pets everywhere, be warned! These wide-angle, HD-video cameras with two-way audio are watching you. They know whether you've been bad or good and are storing all that evidence in the cloud--encrypted, of course. Be good, and your owner might fling a treat at you or zoom a laser about. Be bad, and your owner might yell at you through the speaker. The built-in microphone picks up barking, meowing, your Amazon Alexa asks, and who knows what else. There's even what what Petcube calls "cutting edge AI technology" that can differentiate your pet from a human. Pets can phone their parents, send cute selfie videos, and make clips instantly shareable. Petcube claims on their website that "privacy is our top priority." We sure hope so!

What could happen if something goes wrong

Petcube claims privacy is a priority. And we think they do a pretty good job. They encrypt the data they store in the cloud, which is good. And they only share aggregated, de-identified data--this means that Petcube strips your data of personal information and then pools it with other user data. This doesn't worry us much at all. Even their privacy policy does a good job of explaining things simply. Good on Petcube for getting it right! After all, this product brings eyes and ears in your home and stores what it sees in the cloud. It's one thing to spy on your dog in order to give it a treat. It's another to worry you might be the one being spied on. With Petcube, we don't think you need to be all that worried.

Privacy

Can it snoop on me?

Camera

Device: Yes

App: Yes

Microphone

Device: Yes

App: Yes

Tracks Location

Device: No

App: Yes

What is required to sign up?

What data does it collect?

How can you control your data?

You can request that data be deleted.

What is the company’s known track record for protecting users’ data?

Average

No known incidents in the last 2 years.

Can this product be used offline?

No

User friendly privacy information?

Yes

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

Yes

Uses encryption in transit and at rest.

Encryption

Yes

Uses encryption in transit and at rest.

Strong password

Yes

Security updates

Yes

Manages vulnerabilities

Yes

Reporting is encouraged. https://petcube.com/support/article/petcube-security/

Privacy policy

Yes

Artificial Intelligence

Does the product use AI?

Yes

Does the AI use your personal data to make decisions about you?

Unknown

Does the company allow users to see how the AI works?

Unknown

The AI-powered Pet recognition, pets can phone their parents, send cute selfie videos, and make clips instantly shareable. Through machine learning, Petcube devices will be able to differentiate between pets versus humans.

Company contact info

Phone Number

(888) 447-2522

Twitter

Petcube