Nest Learning Thermostat
Nest $169 - $249

Nest Learning Thermostat

Learning is fun! Owning a thermostat that learns all about how warm and cool you like your house is maybe fun too? According to the makers, use this thermostat for a week and it'll adapt to you. The app lets you control the temperature in your home from anywhere and sends alerts when things don't look quite right. Best of all, that learning can help save energy and money. The big question is, can it learn who’s side to pick when you like it hot and your partner likes it cold?

Can it spy on me

Camera Device: No | App: Yes
Microphone Device: No | App: Yes
Location Tracking Device: No | App: Yes

What does it know about me

Product uses encryption
Yes

Reading level for privacy policy

College

Privacy policy reading level scores provided by the Usable Privacy Policy Project
Shares your information with 3rd parties for unexpected reasons
No
Nearly every company collects some kind of information on its users. That’s how the internet works. It’s how they use and care for this information that matters. You should know whether a company shares or sells your personal information to others and for what reasons. For the purpose of this report Mozilla determined that if according to a company’s privacy policy, it appeared to share data with third parties that could then use that information to market or advertise to customers, then we labeled it as “Shares information with third parties for unexpected reasons.” This does not mean your information is definitely used for these purposes. Simply that the policy leaves the possibility open your information could be used in this way.

Can I control it

If a password is required, you must change the default password
Not required
From the company: "Our devices do not rely on password-based authentication. Our online accounts do use password-based security, but do not rely on default passwords."
Automatic security updates
Yes
Deletes data it stores on you
Yes
Has parental controls
Can't determine

Company shows it cares about its customers

Company manages security vulnerabilities
Yes
The company runs a bug bounty program with Google.
Company makes it easy to contact customer support
Phone Number (855) 469-6378
Live Chat Yes
Email Yes
Twitter Yes

What could happen if something went wrong

A software glitch could turn your thermostat off when it’s really cold and you're not home and all your pipes could burst (this actually happened).

Updates

Nest Thermostat Glitch Leaves Users in the Cold
New York Times
Last week, my once-beloved “smart” thermostat suffered from a mysterious software bug that drained its battery and sent our home into a chill in the middle of the night.

Compare products