Nest Learning Thermostat this product meets our minimum security standards
Nest $249

Nest Learning Thermostat

Review Date 10/23/19

Learning is fun! Owning a thermostat that learns all about how warm and cool you like your house is maybe fun too? According to the makers, use this thermostat for a week and it'll adapt to you. The app lets you control the temperature in your home from anywhere and sends alerts when things don't look quite right. Best of all, that learning can help save energy and money. The big question is, can it learn who’s side to pick when you like it hot and your partner likes it cold?

Minimum Security Standards

         

Five basic steps every company should take to protect consumer privacy. Learn more.

Encryption
Yes
Uses encryption in transit and at rest.
Security updates
Yes
Does it get regular software/firmware updates?
Strong password
Yes
Do you have to create a strong password?
Manages vulnerabilities
Yes
Is there a system in place for managing security vulnerabilities?
Privacy policy
Yes
Does it have a privacy policy?

Can it snoop on me?

Camera
Device: No | App: Yes
Microphone
Device: Yes | App: Yes
Tracks Location
Device: Yes | App: Yes

How does it handle privacy?

How does it share data?
Nest users are now required to migrate over to a Google Account. Google (and partner websites and apps) may target you with ads based on your searches, location, websites and apps you’ve used, videos and ads you’ve seen, age range, gender, etc. Google says that your personal data is never sold to third parties.
Can you delete your data?
Yes
Collects biometrics data?
Yes
Google collects and may review voice data from interactions with the Google Home.
User friendly privacy info?
Yes
Google has several privacy pages explaining its approach to privacy in simple language. It has Nest-specific privacy information in one central location.
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What could happen if something went wrong

Nest is owned by Google, which means they have the full force of Google behind its security features, which is a good thing. It also has the full force of Google behind its privacy features, which means that Google may target you with ads based on your interactions. Also, a software glitch could turn your thermostat off when it’s really cold and you're not home and all your pipes could burst.

How to contact the company

Updates

Nest Thermostat Glitch Leaves Users in the Cold
New York Times
Last week, my once-beloved “smart” thermostat suffered from a mysterious software bug that drained its battery and sent our home into a chill in the middle of the night.
Google exec says Nest owners should probably warn their guests that their conversations are being recorded
Business Insider
Google devices chief Rick Osterloh said he believes anyone "in proximity" of a microphone-fitted smart device like Google Nest or Amazon Echo should be informed the devices are in use.

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