Ecobee Thermostat this product meets our minimum security standards
Ecobee $249

Ecobee Thermostat

Review Date 10/23/2019

Looking for a gift for that hard to shop for person in your life? How about this smart thermostat that can "change the temperature, call your friends, play music, and control other smart devices—all with your voice." Seriously. This thermostat does smart thermostats things like adjusting the temperature from your phone, using room sensors to manage hot and cold spots, and saving energy with smart algorithms. It also has Amazon Alexa built in, a way to control it with a flick of your Apple Watch clad wrist, and occupancy sensors so it knows which rooms are in use and which aren't. Is it possible for a thermostat to be too smart?

Minimum Security Standards

Five basic steps every company should take to protect consumer privacy. Learn more.

Overall Security Rating
5/5 star
All network traffic is encrypted.
Security updates
Does it get regular software/firmware updates?
Strong password
A password is required for the web portal and mobile app.
Manages vulnerabilities
Ecobee runs a bug bounty program, which means that anyone who finds a security issue and discloses it responsibly may get paid.
Privacy policy
Does it have a privacy policy?

Can it snoop on me?

Device: No | App: Yes
Device: Yes | App: No
Tracks Location
Device: Yes | App: Yes

How does it handle privacy?

How does it share data?
Ecobee can use your personal data for its energy usage or energy demand response program. With your consent, Ecobee can anonymously share your device data with researchers.
Can you delete your data?
User friendly privacy info?
Ecobee's privacy policy is written in fairly simple language but could be more accessible.
Links to privacy information

What could happen if something went wrong

This smart thermostat knows which room you're in and if you ask Alexa a bunch of questions. There's nothing terrible about either of those things, just be aware that your thermostat could potentially know a lot about you. Ecobee treats privacy and security fairly well though. Anything you buy from Amazon through your smart thermostat (what a weird statement) will let Amazon know more about you, of course. But hey, Amazon probably knows way too much about you anyway.

How to contact the company

Phone Number 877-932-6233
Live Chat None
Twitter ecobee