Bose SoundSport Wireless this product meets our minimum security standards
Bose $129.95

Bose SoundSport Wireless

Review Date 10/23/2019

Sporty, somewhat wireless (they have a wire running between the two earbuds, so not truly wireless) earbuds that let you sweat all you want. Sounds fun. And as anyone who has used (somewhat) wireless earbuds knows, they are super easy to lose, especially at the gym. So Bose teamed up with Tile, the makers of those little Bluetooth trackers, to integrate that tracking feature into your earbuds via a software update. Sounds handy. Tile also has a "community find" feature that will let other people with the Tile app find your headphones and alert your Tile app where they are. Sounds nice, if maybe a little creepy?

Minimum Security Standards

Five basic steps every company should take to protect consumer privacy. Learn more.

Overall Security Rating
4.5/5 star
Encryption
Yes
Uses encryption for the Bluetooth.
Security updates
Yes
Does it get regular software/firmware updates?
Strong password
N/A
The device pairs securely via Bluetooth, which does not require a password.
Manages vulnerabilities
Yes
Is there a system in place for managing security vulnerabilities?
Privacy policy
Yes
Does it have a privacy policy?

Can it snoop on me?

Camera
Device: No | App: No
Microphone
Device: Yes | App: No
Tracks Location
Device: Yes | App: Yes

How does it handle privacy?

How does it share data?
May share aggregated, de-identified data with anyone. Shares data with analytics service providers.
Can you delete your data?
Yes
User friendly privacy info?
No
May share aggregated, de-identified data with anyone. Shares data with analytics service providers.
Links to privacy information
😮

What could happen if something went wrong

Bose didn't respond to our privacy and security questions when we reached out to them. It's possible Bose could scoop up your information when you use these headphones and share it with others without your knowledge or consent. Bose currently is fighting a class action lawsuit for doing just that. Also, these headphones have Tile tracking technology built-in to help you find your headphones through the Tile app if lost. As we mention in our Tile review, Tile has a "community find" feature that will let anyone with the Tile app find your Tile and alert your app where it is. This is a good feature...that could potentially be used for bad purposes.

How to contact the company

Phone Number (800) 379-2073
Live Chat None
Twitter Bose

Updates

Bose accused of spying on users, illegal wiretapping via Bose Connect app
CSOnline
A lawsuit alleges the Bose Connect app secretly intercepts and shares what you listen to.
Bose headphones have been spying on customers, lawsuit claims
Washington Post
Bose knows what you're listening to. At least that's the claim of a proposed class-action lawsuit filed late Tuesday in Illinois that accuses the high-end audio equipment maker of spying on its users and selling information about their listening habits without permission.
A message to our Bose Connect App customers
Bose
We understand the nature of Class Action lawsuits. And we’ll fight the inflammatory, misleading allegations made against us through the legal system. For now, we want to talk directly to you.
Federal Judge Refuses to Toss a Class Action Lawsuit Against Bose and Its ‘Collect’ App
Digital Music News
Bose may soon have to face the music for sharing users’ information to third-parties.

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