Bose QuietComfort Earbuds

Bose QuietComfort Earbuds

Bose $279.95
Bluetooth

Review date: 11/02/2020

Shove these little buds in your ears and shut out the rest of the world. Both passive and active noise cancelling will keep the world at bay and the music you're listening to front and center. With four microphones built in, you can talk to your Mom, talk to Alexa, or even just talk to yourself. Connect to the app via Bluetooth and adjust all the sound and noise cancelling settings you want. Pop them in their little case to charge up for 6 hours of use. Just be careful not to lose the little guys, they aren't cheap!

What could happen if something goes wrong

A few years back Bose came under fire when it was alleged they were secretly collecting personal information about users through the Bose app. Bose currently is fighting a class action lawsuit based on this allegation. Bose does say it may use or share anonymized personal data for marketing purposes. This is generally OK, although many privacy researchers will point out it is relatively easy to de-anonymize such data.

Privacy

Can it snoop on me?

Camera

Device: No

App: No

Microphone

Device: Yes

App: No

Tracks Location

Device: No

App: Yes

What is required to sign up?

What data does it collect?

What is the company’s known track record for protecting users’ data?

Average

No known incidents in the last 2 years.

Can this product be used offline?

Yes

User friendly privacy information?

No

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

Yes

Uses encryption for the Bluetooth.

Encryption

Yes

Uses encryption for the Bluetooth.

Strong password

Not applicable

The device pairs securely via Bluetooth, which does not require a password.

Security updates

Yes

Manages vulnerabilities

Yes

Bose has a Product Security Vulnerability Response (PSVR) program to allow people to report security concerns in a responsible manner. https://global.bose.com/en_us/product_security_vulnerability_response.html

Privacy policy

Yes

Artificial Intelligence

Does the product use AI?

Unknown

Does the AI use your personal data to make decisions about you?

Unknown

Does the company allow users to see how the AI works?

Unknown

Company contact info

Phone Number

(800) 379-2073

Live Chat

No

Twitter

Bose

Updates

Bose accused of spying on users, illegal wiretapping via Bose Connect app
CSOnline
A lawsuit alleges the Bose Connect app secretly intercepts and shares what you listen to.
Bose headphones have been spying on customers, lawsuit claims
Washington Post
Bose knows what you're listening to. At least that's the claim of a proposed class-action lawsuit filed late Tuesday in Illinois that accuses the high-end audio equipment maker of spying on its users and selling information about their listening habits without permission.
A message to our Bose Connect App customers
Bose
We understand the nature of Class Action lawsuits. And we’ll fight the inflammatory, misleading allegations made against us through the legal system. For now, we want to talk directly to you.

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