Bose QuietComfort 35 II this product meets our minimum security standards
Bose $349.95

Bose QuietComfort 35 II

Review Date 10/23/19

When it comes to pricey, high-end, wireless noise-cancelling headphones, Bose sets the standard. Worn by athletes, celebrities, and that guy next to you on the plane everywhere, these headphones do it all. They shut out the loud-talker on the bus, play music that sounds great, touch your ear to find Alexa or Google Assistant at your service, make voice calls, and tell the world you're doing well enough to afford a $400 pair of headphones. There's just one hitch, Bose was accused last year of spying--maybe even illegally wiretapping--users.

Minimum Security Standards

         

Five basic steps every company should take to protect consumer privacy. Learn more.

Encryption
Yes
Uses encryption for the Bluetooth.
Security updates
Yes
Does it get regular software/firmware updates?
Strong password
N/A
The device pairs securely via Bluetooth, which does not require a password.
Manages vulnerabilities
Yes
Is there a system in place for managing security vulnerabilities?
Privacy policy
Yes
Does it have a privacy policy?

Can it snoop on me?

Camera
Device: No | App: No
Microphone
Device: Yes | App: No
Tracks Location
Device: No | App: Yes

How does it handle privacy?

How does it share data?
May share aggregated, de-identified data with anyone. Shares data with analytics service providers.
Can you delete your data?
Yes
User friendly privacy info?
No
Bose's privacy information is written in complex legal language, which may not be accessible to an average consumer.
Links to privacy information
😮

What could happen if something went wrong

It's possible Bose could scoop up your information when you use these headphones and share it with others without your knowledge or consent. Bose currently is fighting a class action lawsuit for doing just that. Also, if you choose to use Amazon Alexa or Google Assistant with these headphones, know too that Google and Amazon are also tracking your data.

How to contact the company

Phone Number (800) 379-2073
Live Chat No
Twitter Bose

Updates

Bose accused of spying on users, illegal wiretapping via Bose Connect app
CSOnline
A lawsuit alleges the Bose Connect app secretly intercepts and shares what you listen to.
Bose headphones have been spying on customers, lawsuit claims
Washington Post
Bose knows what you're listening to. At least that's the claim of a proposed class-action lawsuit filed late Tuesday in Illinois that accuses the high-end audio equipment maker of spying on its users and selling information about their listening habits without permission.
A message to our Bose Connect App customers
Bose
We understand the nature of Class Action lawsuits. And we’ll fight the inflammatory, misleading allegations made against us through the legal system. For now, we want to talk directly to you.
Federal Judge Refuses to Toss a Class Action Lawsuit Against Bose and Its ‘Collect’ App
Digital Music News
Bose may soon have to face the music for sharing users’ information to third-parties.

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