Bose QuietComfort 35 II
Bose $399.95

Bose QuietComfort 35 II

When it comes to pricey, high-end, wireless noise-cancelling headphones, Bose sets the standard. Worn by athletes, celebrities, and that guy next to you on the plane everywhere, these headphones do it all. They shut out the loud-talker on the bus, play music that sounds great, touch your ear to find Alexa or Google Assistant at your service, make voice calls, and tell the world you're doing well enough to afford a $400 pair of headphones. There's just one hitch, Bose was accused last year of spying--maybe even illegally wiretapping--users.

Can it spy on me

Camera Device: No | App: No
Microphone Device: Yes | App: No
Location Tracking Device: No | App: Yes

What does it know about me

Product uses encryption
Yes

Reading level for privacy policy

College

Privacy policy reading level scores provided by the Usable Privacy Policy Project
Shares your information with 3rd parties for unexpected reasons
Yes
Nearly every company collects some kind of information on its users. That’s how the internet works. It’s how they use and care for this information that matters. You should know whether a company shares or sells your personal information to others and for what reasons. For the purpose of this report Mozilla determined that if according to a company’s privacy policy, it appeared to share data with third parties that could then use that information to market or advertise to customers, then we labeled it as “Shares information with third parties for unexpected reasons.” This does not mean your information is definitely used for these purposes. Simply that the policy leaves the possibility open your information could be used in this way.

Can I control it

If a password is required, you must change the default password
Not required
Automatic security updates
Yes
Deletes data it stores on you
Yes
Has parental controls
Can't determine

Company shows it cares about its customers

Company manages security vulnerabilities
Yes
Company makes it easy to contact customer support
Phone Number (800) 379-2073
Live Chat No
Email Yes
Twitter Yes

What could happen if something went wrong

Bose could scoop up your personal information when you use these headphones and sell it to who knows who, for who knows what purposes.

Updates

Bose accused of spying on users, illegal wiretapping via Bose Connect app
CSOnline
A lawsuit alleges the Bose Connect app secretly intercepts and shares what you listen to.
Bose headphones have been spying on customers, lawsuit claims
Washington Post
Bose knows what you're listening to. At least that's the claim of a proposed class-action lawsuit filed late Tuesday in Illinois that accuses the high-end audio equipment maker of spying on its users and selling information about their listening habits without permission.
A message to our Bose Connect App customers
Bose
We understand the nature of Class Action lawsuits. And we’ll fight the inflammatory, misleading allegations made against us through the legal system. For now, we want to talk directly to you.

Compare products