Arlo Security Cams

Arlo Security Cams

Review date: 11/02/2020

Arlo security cameras include the standard indoor and outdoor models with HD video, two-way talk, and motion detection. They also sell a video camera that works over cellular data designed to be taken anywhere for mobile surveillance. That sounds kinda creepy. Arlo also makes a cute little rabbit-shaped baby camera with advanced night vision, a multi-colored nightlight, and air sensors and bills it as a "super nanny." All in all, Arlo's security cams allow for a whole lot of watching, which is what they are designed to do. We like that they have a "Privacy Pledge" on their website where they commit to keeping all this video you capture safe, secure, and private.

What could happen if something goes wrong

We kinda love Arlo for a few reasons. First off, on International Privacy Day in 2019 they proudly proclaimed they will not share or sell or monetize their users' data in any way. It was a bit of dig at Ring--who was in the midst of dealing with a number of public privacy concerns. We'll take some trolling of Ring to get great user privacy protections from Arlo. Another thing we kinda love about Arlo is they hid a secret discount code for their products in their privacy policy. It literally pays to read their privacy policy! All in all, these security cams seem pretty good to us. They do use AI that has advanced object detection meaning it can detect people, packages, animals, vehicles, and alarms. Probably nothing could go wrong there, but if it did happen to mix up detecting a police officer for your dog, that could get a little awkward.

Privacy

Can it snoop on me?

Camera

Device: Yes

App: Yes

Microphone

Device: Yes

App: Yes

Tracks Location

Device: Yes

App: Yes

What is required to sign up?

What data does it collect?

How does it use this data?

Arlo does not monetize your data.

How can you control your data?

You can delete videos from your Arlo library. You can request that data be deleted.

What is the company’s known track record for protecting users’ data?

Great

No known incidents in the last 2 years.

Can this product be used offline?

No

User friendly privacy information?

Yes

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

Yes

Encryption

Yes

Strong password

Yes

2-step verification will be required for all logins by the end of 2020.

Security updates

Yes

Manages vulnerabilities

Yes

Arlo has a bug bounty program, which means that anyone who finds a security issue and discloses it responsibly may get paid. https://bugcrowd.com/arlo

Privacy policy

Yes

Arlo has a privacy pledge in addition to the legal privacy policy.

Artificial Intelligence

Does the product use AI?

Yes

Does the AI use your personal data to make decisions about you?

Yes

Does the company allow users to see how the AI works?

Unknown

Arlo has advanced object detection: It can detect people, packages, animals, vehicles, and alarms. https://kb.arlo.com/000062255/What-are-the-Arlo-Smart-advanced-object-detection-features

Company contact info

Phone Number

(408) 638 3750

Email

No

Twitter

ArloSmartHome

Updates

Arlo takes dig at Ring on International Data Privacy Day
Rik Henderson
As part of International Data Privacy Day, smart home manufacturer Arlo has outlined its own "privacy pledge", informing customers that it will not sell or share any data gleaned from the use of its products.
What are the Arlo Smart advanced object detection features?
Arlo
With an Arlo Smart subscription, you can stay alert to what’s happening at home with A.I. enabled notifications for people, packages, vehicles, animals, and smoke/CO alarms. Read this article to learn more about Arlo Smart’s advanced object detection features.

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