Apple Air Pods & Air Pods Pro

Apple Air Pods & Air Pods Pro

Apple $159 - $249
Bluetooth

Review date: 11/02/2020

Things that go in your ears that are always on, always connected, and always listening — seems like there's the possibility something could go wrong. Fortunately, Apple has a pretty good record when it comes to privacy and security though so you should be safe. Now you just have to figure out a way not to lose these pricey little pods.

What could happen if something goes wrong

Apple does a good job with privacy and security as a company. They don't share or sell your data and Apple takes special care to make sure your Siri requests aren't associated with you. Apple did face backlash in 2019 when it came to light that their contractors were regularly listening in on confidential personal conversations when they were reviewing the voice assistant's recordings. Apple changed their policy so users weren't automatically opted-in to human voice review. Good work Apple!

Privacy

Can it snoop on me?

Camera

Device: No

App: N/A

Microphone

Device: Yes

App: N/A

Tracks Location

Device: No

App: N/A

What is required to sign up?

What data does it collect?

How can you control your data?

You can request that data be deleted. You can go to https://privacy.apple.com/ to get a copy of your data, correct your data, or delete your account.

What is the company’s known track record for protecting users’ data?

Great

They actually changed their Siri voice recording review practices—from an opt out to an opt-in—when people told them they were unhappy having contractors listen to the recordings. Good for them!

Can this product be used offline?

Yes

User friendly privacy information?

Yes

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

Yes

Uses encryption in transit and at rest. After Apple recognizes the words “Hey Siri,” what you say is encrypted and associated with a random identifier without being tied to your Apple ID. Audio samples are only retained if you have opted-in.

Encryption

Yes

Uses encryption in transit and at rest. After Apple recognizes the words “Hey Siri,” what you say is encrypted and associated with a random identifier without being tied to your Apple ID. Audio samples are only retained if you have opted-in.

Strong password

Yes

Security updates

Yes

Manages vulnerabilities

Yes

Apple has a bug bounty program, which means that anyone who finds a security issue and discloses it responsibly may get paid. https://developer.apple.com/security-bounty/

Privacy policy

Yes

Apple has a webpage highlighting its privacy principles and features. Apple begins its privacy policy with a statement of principles. While this statement is very long, it is clearly broken out into relevant topics.

Artificial Intelligence

Does the product use AI?

Yes

Does the AI use your personal data to make decisions about you?

No

Does the company allow users to see how the AI works?

Yes

Apple employs machine learning in many different ways, from using it to to improve Siri to using it to sharpen the photos that you take. Apple states in its privacy policy, "Apple does not take any decisions involving the use of algorithms or profiling that significantly affect you." Some of its research can be found at https://machinelearning.apple.com/.

Company contact info

Phone Number

(800) 275–2273

Twitter

applesupport

Updates

Apple apologises for allowing workers to listen to Siri recordings
The Guardian
Apple has apologised for allowing contractors to listen to voice recordings of Siri users in order to grade them. The company made the announcement after it completed a review of the grading programme, which had been triggered by a Guardian report revealing its existence. According to multiple former graders, accidental activations were regularly sent for review, having recorded confidential information, illegal acts, and even Siri users having sex.
Apple’s AI plan: a thousand small conveniences
James Vincent
AI has become an integral part of every tech company’s pitch to consumers. Fail to hype up machine learning or neural networks when unveiling a new product, and you might as well be hawking hand-cranked calculators. This can lead to overpromising. But judging by its recent WWDC performance, Apple has adopted a smarter and quieter approach.
Apple resumes human reviews of Siri audio
Associated Press
Apple Inc. is resuming the use of humans to review Siri commands and dictation with the latest iPhone software update. In August, Apple suspended the practice and apologized for the way it used people, rather than just machines, to review the audio.

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