Eufy Smart Lock Touch
To unlock Eufy's Smart Lock Touch, all you have to do is it give the finger and use your fingerprint. Or use your Bluetooth connected phone to unlock the door when you're within 30 feet or so. You can also use the built-in keypad. Or even, gasp!, a physical key. Giving it the finger sounds like more fun.
What could happen if something goes wrong?
Smart locks are one of those connected devices that seem to worry lots of people. The pros: They offer a lot of convenience with multiple ways to unlock the door to your home, a way to track who comes and goes from your home, they can allow you give out a keypad number to people like a babysitter and then revoke that when they no longer need access, and they can help you make sure you locked your front door when your anxiety kicks in on vacation. The cons: They can be vulnerable to any number of things such as power outages, lost or compromised phones, ransomware attacks on the company who made your lock, product security vulnerabilities, WiFi and/or Bluetooth vulnerabilities, home hub vulnerabilities, bad software updates, data leaks, and more.
With all that said, how does Eufy’s Smart Lock Touch stack up? This lock operates over Bluetooth, so you need to be within about 30 feet to lock or unlock it using your phone. It also uses a fingerprint, which also seems generally safe. We found no known security breaches of their smart locks. However, in May 2021, Eufy was forced to apologize for a bug that exposed the camera feeds of 712 users to strangers from their security cams. Eufy said the glitch happened during a software update and “users were able to access video feeds from other users’ cameras.” Eufy said in a statement the glitch was fixed an hour after it was discovered. While this security oops happens to their security cameras, it’s a good reminder that software updates can go wrong, which wouldn’t be good for your smart lock.
On the privacy side of things, Eufy seems pretty good. Eufy doesn't sell your personal data, which is cool. Eufy does collect information on you and uses that information to show you ads for them and third parties, which isn’t super cool but also isn't unusual.
What’s the worst that could happen? Well, it is a smart lock that can be unlocked with your fingerprint ID. We've watched enough movies to know there's always a chance someone could chop your finger off and use it to get in your home. We really hope that never happens to you.
Tips to protect yourself
- Check out tips to ensure your smart lock safety
- Maintain a strong door
- Choose a secure access code
- Set up two-factor authentication
What can be used to sign up?
What data does the company collect?
Name, email, phone number, address
How does the company use this data?
How can you control your data?
What is the company’s known track record of protecting users’ data?
Eufy had a security camera bug in May 2021. The company has promptly fixed the bug and rolled out a security update.
Can this product be used offline?
User-friendly privacy information?
Structured and concise
Links to privacy information
Does this product meet our Minimum Security Standards?
Can be connected to Alexa or Google Assistant.
Is this AI untrustworthy?
What kind of decisions does the AI make about you or for you?
Voice recognition, if connected to Alexa or Google Assistant.
Is the company transparent about how the AI works?
Does the user have control over the AI features?
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