Review date: Sept. 8, 2021
Discord is more of a community with video call features built in, than a stand-alone video call app. Initially a place for gamers to meet, chat and share, Discord has grown to over 150 million users and its communities now include everything from book clubs, dance classes, study groups, anime, music, and more. Discord features text and voice chats as well as video call. The app is available on Android and iOS, as well as a download on Mac, Windows, and Linux. Users can also login through their browser. Discord has had problems with toxic content harming its users, ranging from harassment, human trafficking, and other online crimes. So if this is something your kids are using (it probably is), it's good to keep an eye out
What could happen if something goes wrong?
What can be used to sign up?
What data does the company collect?
Username, email address, IP address, device ID, and your activities within the services
Messages, images, transient VOIP data. Optional: social network services data (Twitter, Facebook).
How does the company use this data?
How can you control your data?
What is the company’s known track record of protecting users’ data?
In June 2020, Discord was identified as a favorable place to steal accounts. Discord also has a dubious track record of hate speech, abuse, and toxic behaviors on the platform. The company says they are in the process of enhancing their processes to make it easier to report these types of issues. Hopefully this will be a good step forward to help improve their track record at protecting users and their data.
Can this product be used offline?
User-friendly privacy information?
The policy is short and vague.
Links to privacy information
Does this product meet our Minimum Security Standards?
Discord uses encryption at rest and encryption in transit for all data.
A strong password is required to login
Discord pushes regular security update as necessary.
Discord allows AI chatbots. Discord recently bought Sentropy, a start-up that makes AI-powered software to detect and remove online harassment.
Is this AI untrustworthy?
What kind of decisions does the AI make about you or for you?
Is the company transparent about how the AI works?
Does the user have control over the AI features?
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