Bose QuietComfort 35 II

Bose QuietComfort 35 II

Review date: Oct. 23, 2019

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Mozilla says

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People voted: Somewhat creepy
When it comes to pricey, high-end, wireless noise-cancelling headphones, Bose sets the standard. Worn by athletes, celebrities, and that guy next to you on the plane everywhere, these headphones do it all. They shut out the loud-talker on the bus, play music that sounds great, touch your ear to find Alexa or Google Assistant at your service, make voice calls, and tell the world you're doing well enough to afford a $400 pair of headphones. There's just one hitch, Bose was accused last year of spying--maybe even illegally wiretapping--users.

What could happen if something goes wrong?

It's possible Bose could scoop up your information when you use these headphones and share it with others without your knowledge or consent. Bose currently is fighting a class action lawsuit for doing just that. Also, if you choose to use Amazon Alexa or Google Assistant with these headphones, know too that Google and Amazon are also tracking your data.
  • mobile

Can it snoop on me? information

Camera

Device: No

App: No

Microphone

Device: Yes

App: No

Tracks location

Device: No

App: Yes

What can be used to sign up?

What data does the company collect?

How does the company use this data?

How can you control your data?

What is the company’s known track record of protecting users’ data?

Average

Can this product be used offline?

Can’t Determine

User-friendly privacy information?

No

Links to privacy information

Does this product meet our Minimum Security Standards? information

Yes

Encryption

Yes

Uses encryption for the Bluetooth.

Strong password

N/A

The device pairs securely via Bluetooth, which does not require a password.

Security updates

Yes

Does it get regular software/firmware updates?

Manages vulnerabilities

Yes

Is there a system in place for managing security vulnerabilities?

Privacy policy

Yes

Does it have a privacy policy?

Does the product use AI? information

Can’t Determine

Is this AI untrustworthy?

Can’t Determine

What kind of decisions does the AI make about you or for you?

Is the company transparent about how the AI works?

Can’t Determine

Does the user have control over the AI features?

Can’t Determine

*Privacy Not Included

Dive Deeper

  • Bose accused of spying on users, illegal wiretapping via Bose Connect app
    CSOnline Link opens in a new tab
  • Bose headphones have been spying on customers, lawsuit claims
    Washington Post Link opens in a new tab
  • A message to our Bose Connect App customers
    Bose Link opens in a new tab
  • Federal Judge Refuses to Toss a Class Action Lawsuit Against Bose and Its ‘Collect’ App
    Digital Music News Link opens in a new tab

Comments

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