Bose 700 Wireless Headphones

Bose 700 Wireless Headphones

Bose $379.95
Bluetooth

Review date: 11/02/2020

Welcome to the world of "audio AR." What is audio AR, you ask? According to Bose it's "helping you stay connected to your digital world and stay engaged in the physical world at the same time." OK, but how you ask? Welp, Bose says, "Bose AR-enabled products have motion sensors embedded inside that can detect your head orientation and body movement while you wear them. Bose AR-enhanced apps can then use this information along with location data from your mobile device to offer you audio content tailored to where you are and what you're doing." Yeah, that sounds kinda creepy? Or maybe not?

What could happen if something goes wrong

A few years back Bose came under fire when it was alleged they were secretly collecting personal information about users through the Bose app. Bose currently is fighting a class action lawsuit based on this allegation. Bose does say it may use or share anonymized personal data for marketing purposes. This is generally OK, although many privacy researchers will point out it is relatively easy to de-anonymize such data. Also, if you choose to use Amazon Alexa or Google Assistant with these headphones, know too that Google and Amazon are also collecting your data.

Privacy

Can it snoop on me?

Camera

Device: No

App: No

Microphone

Device: Yes

App: No

Tracks Location

Device: No

App: Yes

What is required to sign up?

What data does it collect?

What is the company’s known track record for protecting users’ data?

Average

No known incidents in the last 2 years.

Can this product be used offline?

Yes

User friendly privacy information?

No

Links to privacy information

Security

Does this product meet our Minimum Security Standards?

Yes

Encryption

Yes

Uses encryption for the Bluetooth.

Strong password

Not applicable

The device pairs securely via Bluetooth, which does not require a password.

Security updates

Yes

Manages vulnerabilities

Yes

Bose has a Product Security Vulnerability Response (PSVR) program to allow people to report security concerns in a responsible manner. https://global.bose.com/en_us/product_security_vulnerability_response.html

Privacy policy

Yes

Artificial Intelligence

Does the product use AI?

Unknown

Does the AI use your personal data to make decisions about you?

Unknown

Does the company allow users to see how the AI works?

Unknown

Company contact info

Phone Number

(800) 379-2073

Live Chat

No

Twitter

Bose

Updates

Bose Headphones Lawsuit Wiretap Claims Trimmed | Top Class Actions
Christina Davis
Class action claims in a Bose headphones lawsuit were trimmed by a federal judge who found that the plaintiff could not establish that eavesdropping or violation of wiretapping laws occurred. Lead plaintiff Kyle Zak alleges that his and others’ Bose wireless headphones were secretly collecting information about their users through the Bose connect mobile app. The plaintiff claims that the company then took that information and sold it to third-parties.
Bose accused of spying on users, illegal wiretapping via Bose Connect app
CSOnline
A lawsuit alleges the Bose Connect app secretly intercepts and shares what you listen to.
Bose headphones have been spying on customers, lawsuit claims
Washington Post
Bose knows what you're listening to. At least that's the claim of a proposed class-action lawsuit filed late Tuesday in Illinois that accuses the high-end audio equipment maker of spying on its users and selling information about their listening habits without permission.
A message to our Bose Connect App customers
Bose
We understand the nature of Class Action lawsuits. And we’ll fight the inflammatory, misleading allegations made against us through the legal system. For now, we want to talk directly to you.
Federal Judge Refuses to Toss a Class Action Lawsuit Against Bose and Its ‘Collect’ App
Digital Music News
Bose may soon have to face the music for sharing users’ information to third-parties.

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