Warning: *privacy not included with this product
Better Stop Suicide
Suicide kills over 700,000 people around the world every year and that number is likely conservative. Research has shown people are more likely to turn to tech-driven help than in-person help for suicidal thoughts, which can make suicide prevention apps a good option for intervention and treatment.
What could happen if something goes wrong?
First reviewed April 20, 2022. Review updated, April 25, 2023
Read our 2022 review:
Then there is the overall vagueness of the policy, which says it was last updated in 2018. They make statements like, "Data we gather | Information you have provided us with | This might be your email address, name, billing address, home address etc - mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us." That's a lot of "might", "etc", and "mainly" vagueness in one statement. But hey, it's good to know the data they gather is the information you provide them. That's helpful.
Tips to protect yourself
- We recommend you chose another app with regular security updates.
- Choose a strong password! You may use a password control tool like 1Password, KeePass etc
- Use your device privacy controls to limit access to your personal information via app (do not give access to your camera, microphone, images, location unless neccessary)
- Keep your app regularly updated - Limit ad tracking via your device (e.g. on iPhone go to Privacy -> Advertising -> Limit ad tracking) and biggest ad networks (for Google, go to Google account and turn off ad personalization)
- Request your data be deleted once you stop using the app. Simply deleting an app from your device usually does not erase your personal data.
- When starting a sign-up, do not agree to tracking of your data if possible.
What can be used to sign up?
No sign-up required
What data does the company collect?
Email address, name, billing address, home address
How does the company use this data?
How can you control your data?
What is the company’s known track record of protecting users’ data?
No known privacy or security incidents discovered in the last 3 years.
Child Privacy Information
Can this product be used offline?
User-friendly privacy information?
Links to privacy information
Does this product meet our Minimum Security Standards?
Last update was in 2020
Mental health apps have terrible privacy protections, report findsThe Verge
'Creepy' Mental Health And Prayer Apps Are Sharing Your Personal DataForbes
Mental health and prayer apps have some of the worst privacy protections, study claims, finding they 'track, share and capitalize' on users intimate thoughts and feelingsDaily Mail
10 Things Parents Can Do to Prevent SuicideAmerican Academy of Pediatrics
Preventing Youth Suicide: Tips for Parents & EducatorsNational Association of School Psychologists
Challenges with mHealth Apps for Depression and Suicide PreventionPsychiatric Times
Are Apple users more prone to mental health issues than Android users?Peter Grange on Linkedin
How to Create a Mental Health App to Track Anxiety and Depressionaimprosoft
Saving Life and Keeping Privacy: A Study on Mobile Apps for Suicide Prevention and Privacy PoliciesSpringerLink
User Engagement and Usability of Suicide Prevention Apps: Systematic Search in App Stores and Content AnalysisJMIR Publications
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