Amazon Echo Show
Review date: 11/02/2020
Show, don't tell," the saying goes. Amazon's Echo Show video smart display takes that to heart. Just ask Alexa to show you that recipe you're making the lyrics to the song you're listening to, your photos, weather forecasts, the news, your security cams, even video chat with Grandma. And now you don't just get to wonder if Alexa is always listening to you, you get to wonder if she's watching you as well.
What could happen if something goes wrong
We're happy to see Amazon making an effort to do better when it comes to your privacy. They made it possible to automatically delete voice recording immediately after they are processed. That's a nice feature after so much controversy recently about human reviewers listening in to Alexa voice recordings. Especially since Alexa is now built into everything from your smart speakers to your kids' toys to your glasses and headphones. And while Amazon doesn't sell your personal information, they sure do use the heck out of it to target you with more stuff to buy. Remember, your new favorite Alexa ask is, "Alexa, delete everything I said today."
Privacy
Can it snoop on me?
Camera
Device: Yes
App: Yes
Microphone
Device: Yes
App: Yes
Tracks Location
Device: No
App: Yes
What is required to sign up?
Yes
Phone
No
Third party account
No
What data does it collect?
Personal
Name, email, phone number, address
Biometric
Your contacts (if you choose to make calls)
Social
Your contacts
How does it use this data?
How can you control your data?
What is the company’s known track record for protecting users’ data?
In October, 2020, Amazon fired an employee for leaking customer email addresses to an unnamed third party. In November, 2018, Amazon suffered a data breach that caused customer names and email addresses to be disclosed on its webpage.
Can this product be used offline?
User friendly privacy information?
Links to privacy information
Security
Does this product meet our Minimum Security Standards?
Encryption
Uses encryption in transit and at rest.
Strong password
You need an Amazon account and password to set up Alexa.
Security updates
Manages vulnerabilities
Amazon has a bug bounty program, which means that anyone who finds a security issue and discloses it responsibly may get paid. Security researchers can report a vulnerability here. https://www.amazon.com/gp/help/customer/display.html?nodeId=201909140
Privacy policy
Artificial Intelligence
Does the product use AI?
Does the AI use your personal data to make decisions about you?
Does the company allow users to see how the AI works?
Amazon Alexa uses AI and natural language understanding (NLU) to understand what people are saying and to respond to requests. More information can be found at the Alexa FAQ and the Amazon Science webpage.: https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230
