By Becca Ricks and Kaili Lambe | August 14, 2019
If you have a voice assistant in your home or on your phone, have you ever been concerned that someone from the company could listen to your voice recordings?
Recent news coverage confirms that suspicion.
At the end of July, The Guardian reported that people at Apple were regularly listening to recordings of deeply personal events such as conversations with doctors, sexual encounters, and other moments. While the effort was designed as a quality control measure, users likely had no idea that some of their utterances were being recorded and reviewed by humans.
Since then, Apple has temporarily suspended its human review program. Google has been forced to pause its own review program in the EU and Amazon is now giving users the ability to opt-out.
Mozilla has put together a guide for you to change your privacy settings on voice assistants.
Even with these additional privacy controls, there are still a number of concerns raised by these programs that haven’t yet been resolved. Some of those concerns are:
We will keep monitoring the developments on the issue, and of course advocate for disclosure and stronger privacy protections in publications like our Privacy Not Included guide and more. But in the meantime, it is important that consumers like you know how to set the privacy settings for your own voice assistant.
After you change your own settings, will you use the share buttons below to share the graphics with your friends and family?